Loading ...
Loading ...
Senior Staff Customer Applications Engineering
View: 165
Update day: 05-11-2024
Location: Hsinchu City
Category: Other
Industry: Semiconductor Manufacturing
Position: Mid-Senior level
Job type: Full-time
Loading ...
Job content
- Key role as a focal point of contact for technical support of MxL growing CPE business in front of Carriers/Customers during the customer project development phase (system bring-up, system testing/qualification, field trials and production)
- Analyze, debug, and drive resolution of Customer Issues (system product failures, configuration issues, field issues, IOP, Customer errors) proactively
- Maintaining all customer issues in MxL database for alignment with R&D team to resolve those issues
- Translate accurately feature requests from customers to help MxL improve our reference design
- Support Customer to port MxL’s reference designs and Software Development Kit to customer product for successful ramp-up
- Support Customer Design-In activities like Demos, Fairs, Road Shows,etc
- Execute Technical Trainings for FAEs, Distis, Partners and Customers
- BS in Electrical Engineering or related + 7 years of experience, or MS + 5 years of experience, or Ph.D. + 2 years of experience
- 5+ years working experience in embedded software development
- 3+ years experience in Embedded Linux software development, OpenWRT/RDK-B/Prpl experience is a plus.
- 3+ years working experience in communication product development, experience on PON products is preferred
- IPv4/v6, bridge/routing, Ethernet and WiFi related knowhow is preferred
- Customer support experience is preferred
- Fluent in English communication
Loading ...
Loading ...
Deadline: 20-12-2024
Click to apply for free candidate
Report job
Loading ...
SIMILAR JOBS
-
⏰ 06-12-2024🌏 Taoyuan City
-
⏰ 06-12-2024🌏 Guishan District, Taoyuan City
-
⏰ 06-12-2024🌏 Hsinchu City
-
⏰ 06-12-2024🌏 Zhubei City, Hsinchu County
Loading ...
-
⏰ 06-12-2024🌏 Hsinchu City
-
⏰ 06-12-2024🌏 Yongkang District, Tainan City
-
⏰ 06-12-2024🌏 Hsinchu City
-
⏰ 06-12-2024🌏 Pingzhen District, Taoyuan City
Loading ...
-
⏰ 06-12-2024🌏 Wanhua District, Taipei City
-
⏰ 06-12-2024🌏 Kang-shan District, Kaohsiung City