客戶經理

Job content

職務特色
- 工作底薪(高於市場技術服務業水準)加上完善獎金制度。
- 因產品(例如:財務報告、ESG報告)內容特殊性質，公司與AI配合提供total solution，而難以被AI取代。
- 此職位主要服務台灣上市櫃公司財務、股務、投資人、總經理辦公室、C-level 高階主管，歡迎有意往 B2B 業務發展者應徵。
- 和主管一起制定個人銷售策略，使用軟體業 (SaaS) 開發銷售方法，大量使用CRM客戶關係軟體做業務績效規劃、預測和管理。


Why WritePath?
WritePath is a technology-powered "SaaS and on-demand" translation platform/service. We have more than 1,000 professional translators, proofreaders, and editors on our cloud-based platform in order to provide high-quality localization and translation services to over 1,000 clients.

We aim to become the "future" of an ESG disclosure Language Service Provider (LSP) providing higher quality translation at a relatively low cost, and faster turnaround time. Our goal is to disrupt a 5 billion USD business.

Role & Responsibility:
• Working together with the Head of Sales, develop your own long and short-term sales plan/quota, execute it, and generate new/existing client sales revenue.
• Build and maintain a positive client relationship in order to identify, follow up, and get a referral to generate new business opportunities within existing accounts.
• Understand the client’s complex financial translation needs and provide the fit solutions to the client.
• Communicate with the project management team or other internal stakeholders such as translators or linguists’ recruitment manager to satisfy the client’s turnaround time, cost, and quality requirements in order to deliver the expected final product (translation) to the client.
• Collect payment/account receivable.
工作職責
- 計劃和執行個人的銷售計劃，創造新的業務收入。
- 建立良好客戶關係，與現有客戶互動，獲得轉介紹和開拓新銷售機會。
- 瞭解客戶的金融、年報、財報、ESG報告等需求，提供綜合解決方案，包括翻譯、排版、報告書和網站設計。撰寫提案和報價，建立強化商業關係。
- 與內部專案管理人員和經理合作，滿足客戶要求(回件，品質，價格等)，提供適合的解決方案。
- 負責催收應收帳款。

Skills:
• A proven successful sales track record in consecutive years.
• A proven successful sales track record in selling software or service-related products.
• Experienced in pipeline management and its software. (e.g. Pipedrive, or other CRM software) Be able to work independently to build your own pipeline, cold-calling, eDM, sales pitch, and sales deck preparation.
• Determined to win, strong can-do attitude, passionate about sales activities, not afraid of rejection, and a good team player.
• Be able to perform under pressure.
• Fluent in Chinese and mid-level English language skills are a plus.
候選人要求：
- 具備至少兩年的業務經驗。
- 能獨立、建立銷售管線、進行陌生開發、業務簡報準備、電話或面對面會議客戶提案。
- 熟悉pipeline管理及各類型CRM軟體 (例如：Pipedrive )。
- 關注商業或是語言、財經印刷揭露產業趨勢。
- 注重團隊合作、樂於學習新事物。
- 中文流利（必須），英文中等（加分）。
- 對財會專業術語、ESG 有概念從優錄取。
- 歡迎有會計事務所或數位行銷產品工作經驗者。