Customer Service Representative I - (B1)

工作内容

Key Responsibilities

• Return/repair
• Can pull, organize and analyze data based on operation/business need
• Reconcile volumed data
• Billing
• System/process troubleshooting
• Process documentation, review and input/feedback
• Audit support
• Be able to coordinate with peers and communicate with global counterparts for necessary OM action
• Represent region to participate global project for process/ issue/ gap/ requirement input, UAT, and deployment
• 請注意: 此工作以日班為主，但需有輪夜班彈性

Qualifications

• Bachelor degree or above in International Business and business administration or related discipline
• Expertise in data analysis, and knowledge on Import/ Export business and international trade business
• Excellent communication and coordination skills
• Personality with positive, proactive, detail-oriented, and responsible
• Proficient in SAP/CRM, MS Office (Excel skill is highly required)
• Fluent in Mandarin and English (TOEIC score higher than 750

#LiQualificationsEducation:Associate’s DegreeSkillsCertifications:Languages:Years of Experience:Up to 1 YearWork Experience:Additional InformationTravel:NoRelocation Eligible:NoApplied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.