BUSINESS EXPERT (H&M DC)

工作内容

Company Description

H&M於1947年誕生於瑞典，作為全球知名的時裝零售公司，H&M集團旗下擁有8個獨立品牌，包括H&M，COS，MONKI，& other stories，ARKET，H&M HOME，WEEKDAY及AFOUND，每個品牌都各具特色，目前H&M集團在全球開設了近5,000家門市，並在51個市場開拓了線上業務，擁有超過179,000名員工。

期待您的加入!

Job Description

RESPONSIBILITIES:

• Maximize operational excellence by educating 3PL in the H&M WMS system functionality and key work processes.
• Monitor and support well-functioning system integration Support DC operations.
• Monitor system functionality and new system functionality developments, incl. interfaces WMS, WCS and PLC.
• Communicate change requests from 3PL to 3PL-DC Mgr./ Reg. S&Ops.
• Distribute & translate release notes to 3PL and monitor execution.
• Ensure all systems work as expected and are used correctly to aspire best service to the stores and to secure that business is not interrupted.
• Ensure an effective and efficient incident management, when needed (e.g. participate in "bridge calls", Incident reporting).
• Ensure high quality level of all decided IT system related procedures and monitor correct implementation.
• Conduct business process audits regarding compliance to group standards.
• Act as PSR and NCG speaking person to global functions and local Sales and monitor compliance to PSR, sustainability and NCG standards.
• Support DC Mgr. to ensure all operational, system and service requirements to the 3PL and operational changes are implemented and met (e.g. ensure system release updates).
  

Qualifications

COMPETENCIES:

• Strong expertise in DC-level technology infrastructure and supplementing systems experience.
• Functional competencies for supporting technology and system-related operations and incidents.
• Strong operational DC log. expertise & process understanding.
• Proactivity in problem-solving and hands-on attitude to resolving incidents.
• Ability to understand system features and updates within a given time frame as well as ability for knowledge transfer.
• Strong communication & coordination skills.
• Ability to collaborate and co-create with others.
• Agile mindset with a positive attitude to change and meaningful growth.
• Inclusive and empathetic towards others whilst encouraging diversity.
• Ability to understand your impact to others and contribution to the bigger picture.
  

Additional Information

◆ 分紅/配股

• 員工紅利 (HIP, 適用於服務5年以上員工)
  

◆ 獎金/禮品類

• 年終獎金 2.店鋪獎金 3.週年紀念獎
  

◆ 保險類

• 勞保 2.健保 3.勞退 4.員工團保
  

◆ 培訓與發展

• 個人化入職培訓 2.網上培訓平台 3.H&M 大學 4.H&M領導力培訓 5.個人職業發展規劃
  

◆ 請 / 休假制度

• 週休二日 2.特休/ 年假 ( 10 - 20 天 全職員工專享 ) 3.生日假 4.陪產假 5.不扣薪病假
• 家庭照顧假 7.女性同仁生理假 8.女性同仁育嬰假 9.撫恤假(喪假)
  

◆ 其他

• 員工購物優惠 2.店鋪專享 – 季度折扣 3.團隊凝聚活動 4.新年紅包 / 新年禮物 5.育兒津貼