Business Development Consultant

工作内容

We are looking for an energetic individual, with at least 2 years prior sales experience to join our Pamoja sales team as Business Development Consultant for the Asia Pacific region, based in Taiwan. If you have a passion for education and have the proven ability to develop strong customer relationships and drive highly consultative business development opportunities, we would like to hear from you.

In this role, you will have responsibility for winning new Pamoja clients alongside upselling to existing clients, supported by our Marketing School Services and Admissions team.

You will have the opportunity to work alongside bright, mission-driven colleagues that are passionate about making a difference, in a diverse and friendly environment. With the continued expansion of the business you will have the opportunity to develop a strong career development path.

Key Responsibilities

• Plan, organise and structure daily & weekly outbound calling activities by school type, region and IB profile
• Promote and evangelise the entire range of learning and development solutions, services and products by establishing contact with clients typically over the phone and via video conferencing
• Undertake a consultative customer needs analysis identifying the buying motivation for adopting the Pamoja Online Courses as an integral part of the schools curriculum offering.
• Manage all new customer opportunities through the Pamoja sales cycle; from prospect to closed, ensuring all opportunities are logged accurately in the internal CRM KBL
• Support Finance with chasing up unpaid invoices for your school accounts
• Providing weekly goals/forecasts and reports as required
• Communicate professionally, effectively and knowledgeable internally and externally, at all levels both in person, and on the phone/video call
• Represent Faria/Pamoja at worldwide IB conferences
• Ensure that customers receive the highest level of consistent customer service; displaying a positive, enthusiastic and professional attitude at all times and manage customer issues appropriately
• Coordinate with the School Services/Admissions and ManageBac teams to ensure a smooth client transition at the point of registration
• Work individually and as part of a team, creating and maintaining positive relationships within each targeted school
• Work closely with the ManageBac AM’s/Sales team to share customer information and support lead generation across products for both Faria and Pamoja
• Contribute to team professional development
• Work closely with Marketing, School Services and Business Operations, to support and share relative business intelligence
  
  

Requirements

What are we looking for?

• A driven and proven Business Development Consultant who has 2+ years prior sales or account management experience, preferably in EdTech
• A team player is essential, with exceptional influencing and communication skills and a flexible approach to thrive in a dynamic fast evolving environment
• Educated to A Level or equivalent, as a minimum
• A candidate who understands having conversation at different levels of the education sector and adapting their skills and knowledge to varying needs
  
  

Future Milestones:

• Internalised Faria Habits & Routines.
• Internalised support & implementation processes encompassing
• Proven Commitment during Crisis.
  
  

Capabilities & Character:

• Product Knowledge & Understanding of Customer ‘Jobs-to-be-Done’.
• Proficiency with all Customer Success Tools (Jira, Zendesk, Google Docs, Zoom, GoToWebinar, etc).
• Ability to work autonomously and collaborate with other departments on small projects and tasks.
• Improvement based on feedback and observation of others.
• Online Presence & Responsive Communication.
• Customer-empathy and quick resolution
• Responsibility and ownership of tasks and projects.
• Collaboration across teams and timezones.
  
  

Success Matrix:

• A number of Demo’s/Qualification calls completed
• Clean & consistently filled pipeline
• Beating individual sales targets
  
  

Discrimination Declaration:

All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or sex. Faria operates a safer recruiting policy and the successful applicant may be required to complete an enhanced disclosure from the DBS and an Enhanced Check for Regulated Activity.

Please note: Due to a high volume of applicants, only shortlisted candidates will be contacted.

Benefits

• Competitive salary
• Variable Compensation/ bonus scheme up to $15,000 USD per year
• Professional growth in the international business environment
• Cozy fully-equipped office in Taipei
• Friendly atmosphere, office socials and team lunches.
• Paid vacation and stipend for English language classes/gym membership
• Professional Development budget and unlimited book budget
• Regular performance reviews