Application Engineer CAD/CAM (m/f/d)

工作内容

Join the #TEAMCAMFORCE!

With Passion And Experience, You Can Achieve Anything

We are one of the world’s leading developers of high-performance CAD/CAM solutions – and have been for more than 25 years! Our innovative CAD/CAM technologies ensure significantly higher performance in the programming process and set international standards in machining production.

What do a top mountain bike, an artificial hip joint and your smartphone have in common? We develop the software to produce these high-end products! With hyperMILL® we control CNC machines, and we have the highest standards for performance and part quality.

Do you have a passion for CAD/CAM technology, and would you like to contribute your know-how with us? Then act and send us your application!

Your main tasks

Elevate Customer Experiences

• Deliver unparalleled technical and sales support to our valued customers, prospective clients, esteemed dealers, and strategic partners.
• Strive for excellence in every interaction, ensuring our stakeholders receive exceptional service.
  

Pre-Sales Technical Mastery

• Harness your technical expertise to shine in the pre-sales phase.
• Craft compelling technical proposals that demonstrate innovation, dazzle with captivating product demonstrations, and engage audiences with persuasive presentations.
  

Software Deployment and Customer Empowerment

• Take charge of software installation with precision and finesse.
• Empower customers through comprehensive post-sales training, transforming them into proficient software users.
  

Ingenious Troubleshooting and Sales Growth

• Embrace technical challenges as opportunities for innovation.
• Resolve complex technical issues while contributing to the overall expansion of our sales.
  

Collaborative Market Insight

• Foster synergy with our dynamic sales team.
• Stay at the forefront of market trends, ensuring alignment with schedules, and guaranteeing the timely fulfillment of our commitments.
  

Your profile

Education

• Bachelor’s degree in mechanical engineering, manufacturing engineering, industrial engineer, a related field, or comparable working experience.
  

Experience

• At least 3+ years of Manufacturing and/or CNC programming experience of multiple parts, materials, and metal removing processes.
• Working with multiple CNC controls (Siemens, Haas, Fanuc, Heidenhain)
• Working with milling and turning machines (multi-axis preferred)
• Training as a machine tool operator, precision mechanic, toolmaker, mechanical engineer, or comparable training.
  

Technical Skills

• Excellent computer skills (CAD/CAM, Office, Web).
• Proficient in using and troubleshooting software applications.
• Experience with remote assistance tools (experience with ticketing systems is a plus).
• Analytical mindset to understand and troubleshoot complex technical problems.
• Experience with CAM software.
• Experience with CAD software (Solidworks and Autodesk Inventor is a plus).
• Strong GD&T knowledge.
  

Personal Skills

• Excellent communication skills, both written and verbal.
• Strong interpersonal skills and the ability to build positive relationships with customers.
• Strong problem-solving skills to identify and resolve software issues.
• Strong organizational skills to manage and prioritize multiple support requests.
• Dedication to providing excellent customer service and ensuring customer satisfaction.
• Enthusiasm for innovative technologies and solutions.
• Self-motivated individual who demonstrates independence and is highly goal oriented.
• Ability to thrive in an autonomous work environment, proactively driving projects to successful completion.
• Candidate must have permanent resident status.
• Flexibility to travel domestically, and travel internationally occasionally.
• Valid driver’s license and car is required (The company provides a stipend for incurred expenses, maintenance, and usage).
  

Location:

• Hsinchu area (home base) preferred.
  

Why us?

• Competitive compensation package: A fixed salary together with a variable.
• Reimbursement for mileages of private vehicles used in business travel.
• Free coffee, tea & soft drinks.
• Cash gift for three major festivals.
• Cash gift for marriage and childbirth.
• Anniversary gratuity for years of service.
• Comfortable and modern working environment: Equipment with state-of-the-art technical tools - Mobile phone.
• Flexible working model: Flexible working hours and remote work.
• Health Examination Subsidy & Health Group Insurance.
• Onboarding Program: A comprehensive onboarding program to help you get started and develop your potential at your own pace.
• Promotion of Personal Development: Targeted job-related training measures and workshops
• Company Events: Various corporate events throughout the year.
• International Working Environment: A varied and challenging role in a highly multinational, stable, and innovative company and a well-established local team.
• OPEN MIND Technologies Culture: Experience a very open-minded culture with flat hierarchies and a high degree of creative freedom.
• Stimulating Working Environment: Be part of a dynamic and highly motivated team. Grow professionally and personally with us!