Universal Services Banker_全方位櫃員_新莊分行

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Job Id: 21277660
服务代表 3 属于初级职位，负责与客户服务部门协作，协助客户服务咨询工作，根据客户需求提供解决方案。总体目标是分析解决客户问题的最佳行动方案。

职责：

• 高效、及时地回应客户咨询
• 协助客户了解最符合其财务需求的产品或服务
• 高效利用计算机系统完成指定任务并处理账户查询
• 在普通监督条件下，协助向花旗客户提供一系列产品和服务
• 准确、高效地完成指定任务
  

任职资格：

• 1 年的相关职位工作经验
• 熟练使用 Microsoft Office 和 Windows 操作系统
• 拥有解决客户服务查询的工作经验
• 较强的语言和写作沟通能力
• 能够适应快节奏的工作氛围
  

教育：

• 高中文凭或同等学历
  

该职位描述是对将要执行的工作类别的高度概述。可能会根据需要分配与工作相关的其他职责。

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Job Family Group:
Customer Service
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Job Family:
Service
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Time Type:

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