Technical Support Specialist

View: 171

Update day: 05-11-2024

Category: IT - Software Electrical / Electronics Mechanical / Technical High Technology Consulting / Customer Service

Industry: Computer Networking Products Wireless Services Telecommunications

Position: Associate

Job type: Full-time

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Job content

Responsibilities

Handling the Tech issues from customer

Supporting; Assist project on-site debugging; lab testing

Traveling is a must requirement

Produce product related documents, Solution base documents

Produce training; education materials delivering external training; education

Supporting Sales on customer technical requirements

Coordinating and participating product development and activities

Qualifications

Skill

Bachelor degree or above in relevant field of Computer Science, Information Engineering.
English speaking/reading/writing/listening skills.
Familiar with TCP/IP, Network Protocols, and WiMAX, 3G or WiFi Technology.
With International Certification (in IT; Network; Project Management field) is a plus.(CCNA, CCNP, CISSP, PMP,ITIL)

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