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レベル: Entry level
ジョブタイプ: Full-time
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仕事内容
- 本職缺為育嬰留職停薪之職務代理人,定期契約期間一年
Assist in the management of the CSO Taiwan Parts Service Operations.
- Liaise with 3rd party logistics (3PL) vendors for warehousing, local distribution, international freight movement of parts to customers.
- Manage 3PL warehouse vendors in Taiwan, including:
- KPI management
- SOP review and management
- Regular operations review and resolution
- Billing verification
- Manage regional freight vendors including, meet Taiwan OTD and delivery KPI, and shipment issues resolution.
- Liaise with customers on customers’ ordering, logistics requirements, issues, and escalation.
- Handle local compliance matters to ensure compliance to U.S. and Taiwan regulatory policies.
- Coordinate the repair & return process with customers, parts centers, repair centers and transportation vendors
- Degree in Business, Logistics, or related field
- Preferably with 2 years of order or logistics management experience
- Proficient in MS Office in MS Excel and Word
- Good customer service skills with high level of business integrity
- Proficient in spoken and written English
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締切: 20-12-2024
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