Universal Services Banker_全方位櫃員_新莊分行

Contenuto del lavoro

Job Id: 21277660

服务代表 3 属于初级职位，负责与客户服务部门协作，协助客户服务咨询工作，根据客户需求提供解决方案。总体目标是分析解决客户问题的最佳行动方案。

职责：

• 高效、及时地回应客户咨询
• 协助客户了解最符合其财务需求的产品或服务
• 高效利用计算机系统完成指定任务并处理账户查询
• 在普通监督条件下，协助向花旗客户提供一系列产品和服务
• 准确、高效地完成指定任务
  

任职资格：

• 1 年的相关职位工作经验
• 熟练使用 Microsoft Office 和 Windows 操作系统
• 拥有解决客户服务查询的工作经验
• 较强的语言和写作沟通能力
• 能够适应快节奏的工作氛围
  

教育：

• 高中文凭或同等学历
  

该职位描述是对将要执行的工作类别的高度概述。可能会根据需要分配与工作相关的其他职责。

-------------------------------------------------

Job Family Group:

Customer Service

-------------------------------------------------

Job Family:

Service

------------------------------------------------------

Time Type:

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting