Communication Associate Manager

Jobinhalt

Company DescriptionCarousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to inspire the world to start selling, and to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Cho Tot, Laku6, Mudah.my, OneShift, Ox Luxe, Ox Street, and Refash, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments and Sequoia Capital India.As a team of passionate individuals working together to solve meaningful problems, there is so much more for you to discover in a career with Carousell. Our culture is made up of hiring, developing, and promoting people who embody our values of HEART, which is an acronym for Humility, Empathy, Accountability, Relentlessly resourceful and Teamwork. Together as an organisation, we make magic happen.Job Description

• Developing and implementing communication strategies that enhance the company’s reputation and brand image.
• Acting as a primary point of contact for media queries, including responding to inquiries, coordinating interviews, and managing media relationships.
• Monitoring and analysing media coverage to identify emerging trends, potential risks, and opportunities for the company.
• Drafting and distributing press releases, media alerts, and other communication materials to targeted media outlets.
• Collaborating with cross-functional teams to ensure consistency of messaging across all communication channels.
• Managing day-to-day incidents and crisis communications in partnership with the Comms team and senior leaders.
• Track and report on key performance indicators to evaluate the effectiveness of communication strategies.
• Stay up-to-date with industry trends, emerging communication technologies, and best practices to continuously improve the effectiveness of communication efforts.
• Providing support for special projects and events as needed.

Qualifications

• Bachelor’s degree in communication, journalism, public relations, or related field.
• 4 to 6 years of experience in corporate communication, public relations, or media relations.
• Demonstrated expertise in managing media relationships, crisis communications, and developing communication strategies.
• Excellent written and verbal communication skills in English and traditional Chinese, with the ability to communicate complex information in a clear and concise manner.
• Strong interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.
• Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.
• Strong attention to detail and ability to deliver high-quality work under tight deadlines.
• Experience working in a global, matrixed organisation is a plus.
• Has prior experience in Taiwan and Hong Kong markets
• Proficiency in G-Suite, media monitoring tools and basic data analysis

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