Taiwan eCommerce Leader

Job content

• Planning & Strategy
• Responsible & devise strategy & tactical plan for the Taiwan eCommerce business
• Plan all aspects of eCommerce business, including 4P (product portfolio, place pricing promotions)
• Lead quarterly planning & regular meeting cadence & interlocks with the key stakeholders
• Operations
• Supervise sales and marketing support to support eCommerce executions such as online campaigns, merchandising plan, digital marketing activities pre/ post sales operations.
• Become a focal of Taiwan eCommerce and make a collaboration with local team, which includes Ops, Finance, Product, Consumer, SMB, Marketing, Service and Logistics team.
• Conduct in-depth review & analysis of Marketing campaign results and online sales, co-relating activities with portfolio performance and optimizing performance marketing accordingly
• Co- work with related offshore eCommerce/supporting team, which includes Production, Product operations, Marketing operations, Sales Support, Fulfillment team.
• Accountability for operational issues, such as customer service coordination, product returns, stock inventory
• Liaise & review with regional / team on site improvements, support levels, new capabilities on a regular basis
• Collaborate & engage with the teams as & when required

• Business development
• Lead end-to-end business development for Taiwan eCommerce sales while initiating 4P, marketing other sales operations.
• Identify new & innovative Go to market models for eCommerce business
• Establish & manage partnerships with eCommerce business partners & distributors & liaising with them
• Team management / Leadership

• 10 or more years of experience within eCommerce management & execution
• Managed Online Business ($ 15M+) & sizable team
• Demonstrated experience in retail eCommerce, and business-to-consumer (B2C) eCommerce
• A strong understanding of eCommerce operations, sales planning & business development
• Ability to drive strategy and change while implementing, analyzing and reporting on numerous concurrent eCommerce projects
• Knowledge of the latest trends, technologies platforms for eCommerce
• Passion for engaging in improving own knowledge and skills.
• Demonstrated strong business judgment and decision-making skills; ability to identify, prioritize, and articulate highest impact initiatives
• Superior analytical skills and experience in applying data & insights to make decisions.
• Excellent written and oral communication skills in English