Service Sales Specialist

Job content

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

As a Service Sales Specialist, you will be responsible for sales of products/systems/services within a designated market in accordance with strategy. This position is based at Taiwan

Reporting to Sales Manager, you will building long term customer relationships and manage resolution to specific customer needs and issues and Identifying and develop sales opportunities.

Your responsibilities

• Selling products/systems/services to customers, focusing on volume, mix and profitability targets for assigned Business Units/Product Groups.
• Establishing and maintaining effective customer relationships to understand customer needs, promote customer understanding of full product/systems/ services offering, and align to provide a solution.
• Preparing sales plans using company tools. Performs regular status reviews and proposes recovery plan(s) in cases of potential order shortfalls.
• Creates added value for the customer and ABB and ensures the successful outcome of transactions, contracts and proposals by using effective sales techniques. Communicates details in accordance with ABB offering and strategy (delivery time, payments, and general terms and conditions).
• Identifies and drives the development of new market opportunities in the designated market and ensures know- how sharing and cross-collaboration.
• Managing administrative procedures in sales processes and supports collection and project management activities when needed.
• Preparing offers in coordination with the bid and proposal department and/or the Marketing Manager and ensuring appropriate technical and financial aspects of offers, including prices and trading conditions.
  

Your background

• A Bachelor’s Degree or above, major in electrical engineering is a plus
• Electrical products/systems sales experience in industries is a plus
• Able to integrate different products into one solution to customer
• Significant sales drive, focus energy to achieve and close profitable deals. Ability to push himself/herself to develop in line with the changes in the organization
• Showing a mature selling behavior and actively drives discussions and negotiations to the benefit of the business with customers
• Good experience in contract and risk management and ABB products knowledge is a plus
• A collaborative, solution-focused approach and strong written and oral communication and interpersonal skills in English.
  
  

Benefits

• Life insurance
• Disability insurance
• Medical insurance
• Sick pay
• Flexible work practices
  

More about us

ABB’s Electrification Global Markets organization is responsible for the go-to-market strategy and generating profitable growth for the Electrification Business Area. Our 10,000 strong commercial team represents the portfolio of all Electrification Business Area Divisions in over 100 countries. Our unmatched domain expertise across key industry verticals and channels combined with our truly global footprint makes us able to deliver extraordinary business results, supporting our customers with solutions which address their current needs, whilst considering the future emerging trends such as Urbanization, Digitalization and Shift to Electricity and Sustainable Energy.

We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com.
81912559