Service Sales director

Job content

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

About the job

• Identifies and develops new business opportunities across Core Service, Enhancements and Pro Systems.
• Sells and manages legacy product upgrade opportunities
• Be responsible for KTPE upgrade overall business
• Mature products Pro-Enhancements to increase Core service contract value/ Price
• Follows KLA Services and KLA Finance processes related to deal creation/approval, quotes, negotiations and deal closure/operationalization.
• Drives regional team to meet Pro-Enhancement objectives.
• Ensures sales activity is positively reflected in customer satisfaction.
• Forecast Pro enhancement/ Upgrade and communicate with HQ
• Work with HQ BD/ Marketing

Skills requirement

• Customer Relationship Management
• Delivering the solution: Makes initial delivery and Provides ongoing support
• Customer Opportunity Identification
• Targeting: Understands Industries and type of Customers
• Customer Opportunity Management
• Qualifying appropriate prospects and understand prospect’s company
• Executing Sales Strategies and understand motives, present products and communicates with key buyers
• Technical background for overall KLA product portfolio and quick learning on KLA product value/ application in various products platform
• Negotiating: Understands issues/ motivations and negotiates strategically and tactically
• Communication skill for both internal and external

Qualification

• Familiar with KLA equipment and major Taiwan customers
• 5-10 years or above semiconductor experience
• Good presentation and reporting skill
• Good selling skills, analytic capability and ability to close deals within acceptable boundaries.
• Good communication/ strategy execution
• Effective communication and writing skill in English
• Strategic and forward thinker who is proactive, energetic and performance driven
• BA is a must, MS is a plus

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer