Sea Logistics Operational Care Specialist (Export)

Job content

How do manufacturers ensure finished goods leave the port in time for delivery to their destinations? Our sea logistics export operation team works closely with customer care team and customs brokers to ensure loading and export clearances are executed on schedule. If you wish to further develop your career with one of the most successful logistics organisation, this is an excellent opportunity to join our team in Taiwan.
Your Role

In this role, you will be joining our Operational Care Team to add your expertise + skills to the delivery of Operational Excellence.
Your Responsibilities

• To create/complete shipment details in our internal transport management system, coordinate with all involved stakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating discrepancies as required.
• To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.
• To create files for consolidation containers (Master).
• To review + ensure alignment of shipping instructions including clarifying any deviations/conflicts while taking country regulations, export compliance, rate + routing information into consideration.
• To issue + accurately submit/issue all required documentation (issue BAL specimen, carrier OBL instructions, VGM and security filings, sales invoices) within 24 hours of departure.
• To ensure departure confirmations (or deviations v. scheduled) are shared with customer service team.
• To release BAL B/L as per Financial Guidelines + working instructions and check + verify incoming supplier invoices, including initiating + resolving any rate discrepancies.
• To ensure cost awareness + efficiency through timely, accurate cost/revenue updates including profit maximization by providing cost awareness to the customer service team. Also, support and resolve claims + disputes when it’s needed.
  
  

Your Skills And Experiences

To be considered, your analytical + problem solving approach along with an ability to work under pressure + great time management will be key to your success in this role.

Good Reasons to Join

We are interested in service-oriented individuals who understand the importance of providing an excellent operation experience. In return, you will gain access to professional development opportunities and international exposure in a team-based environment. To find out why Kuehne + Nagel is the best place to advance your logistics career, start a conversation with us and click apply today! req73466