Sales Manager

Job content

The Role

• Customer Relationships
  

To Develop long term business relationships and achieve levels of trust and credibility with senior customer staff to enable Edwards values with customer by knowledge sharing and intellectual process and thus get mutual benefits superior to those being obtained by normal commercial methods.

• Account Planning
  

Establish and manage a long-term strategic plan for the customer and ensure customers expectations are met.

• Marketing reserach
  

Develop, with the associated product marketing management (globally and locally), strategies and action plans for penetration of the customer for all our products. Provide input to the company for new product needs and specifications for new product development.

• Sales
  

Respecting account plans to establish on a site by site basis, sales revenue, UGP and forecasts to ensure we meet our sales targets and customer forecast in both volume and margin

• Account management of operations and service
  

Provide the customer with operation excellence to meet customer’s satisfication wherever he chooses to operate while returning an agreed level of profitability and Return on Capital Employed for that account. Work with local and global support teams to improve our ability to meet customer expectations with ever decreasing costs. Responsible for all day to day operations and the resulting business performance for that customer on a site by site basis

What we expect of you?

• Customer Focus
  

Proactive in responding to customers’ current and future needs, identifying innovations that can be made to build the business

• Networking
  

Understands and draws on power relationships within own and customer organization

• Impact & Influence
  

Accurately identifies and can press the appropriate buttons in order to mobilize both Customer and Edwards organizations to take action

• Strategic Thinking
  

Ability to identify patterns and connections and focus the company to appropriate action

• Achievement Motivation
  

Sets goals to achieve more than would be expected and drives and motivates others to achieve them

• Business Awareness
  

Has in-depth understanding of customer and marketplace as well as forward-looking understanding of the industry

• Management capability
  

To have well account management to lead internal support teams to meet customers’ requirement, ie linking with customer CSR, new business penetration, issue resolved...etc

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