Retail Account Manager (TW)

Job content

Are you looking for a new role where you can be yourself and accomplish your best work? Look no further. At Asurion, our teams work collaboratively to innovate and serve customers while ensuring employees succeed and feel valued. We don’t just provide customers with exceptional service — we create a positive experience for our employees, helping them grow their careers while they help customers enjoy and do more with their technology.Who is the Retail Account Manager?You are energised by seeking out new business opportunities in Taiwan and are not afraid of exploring new frontiers. You are an inquisitive learner, who sees possibilities in any situation; and who is proud and passionate about showcasing Asurion’s products. You bring in sales via creating values to our key accounts by networking, assessing customer needs and structuring solutions.You will report to the Sales & Account Lead - Taiwan and responsible for our open channel in Northern Taiwan.Key Duties:

• Serve as the primary point of contact for managing customer accounts in the territory.
• Build and maintain strong client relationships to maximize profits on both sides.
• Negotiate and close contracts with selective key accounts to achieve sales targets.
• Develop trusted advisor relationships with key accounts, stakeholders, and executives.
• Ensure the timely and successful delivery of solutions according to customer needs and objectives, and communicate progress to internal and external stakeholders.

Here’s what you’ll bring to the team:

• Successfully managed multiple account management projects simultaneously with strong attention to detail
• Demonstrated exceptional listening, negotiation, and presentation skills
• Possesses basic to intermediate level written communication skills in English
• Capable of collecting and analyzing market insights to proactively propose actions to take

How we can take care of you:

• Join a non-hierarchical, fast paced and inclusive team – we foster a work culture where employees are valued, regardless of their background, level or position.
• Be a part of something bigger – we are constantly evolving within a startup framework, cultivated and supported by the backing of a large global organization.
• Boost your career through our culture of learning. Take advantage of tailored opportunities for personal growth as you build your personal development plan with your People Leader.
• Connect with the local team through team building, town halls and group training.
• Give back to the community through the partnership with our local charity partners. Asurion_Internal_Use_Only

Get to know us:Our journey has taken us from a small startup to the biggest tech care company in the world. We’ll continue to evolve, but our integrity and commitment to our customers and partners will stay the same. With offices worldwide and working with respected companies you’ve heard of and whose products you love, Asurion’s 24,000 employees and counting deliver a seamless, award-winning customer experience to our nearly 300 million customers, anticipating their needs and providing tailored services reachable within one touch. We are regularly recognized for our excellence in service, customer support and as a best place to work.