Support Engineer

Conteúdo do emprego

Company

Qualcomm Semiconductor Limited

Job Area

Engineering Services Group, Engineering Services Group > Support Engineering

Physical Requirements

General Summary:

• Frequently transports between offices, buildings, and campuses up to ½ mile.
• Frequently transports and installs equipment up to 5 lbs.
• Performs required tasks at various heights (e.g., standing or sitting).
• Monitors and utilizes computers and test equipment for more than 6 hours a day.
• Continuous communication which includes the comprehension of information with colleagues, customers, and vendors both in person and remotely.
  
  

General Summary

Minimum Qualifications:

Responsible for providing low-level design and development support from initial concept through completion, manufacturing, and end-of-life phases of a project. Responsible for sustaining aspects of the product development life cycle: documentation updates, design changes based on incremental requirement changes based on product lifecycle, etc. Responsible for design tasks that are limited in scope with varying design and schedule requirements. Conducts analyses to identify, troubleshoot, diagnose, and/or debug technical issues. Applications may include analog, RF, and/or digital.

The Responsibilities Of This Role Include

• Works under close supervision.
• Responsible for own work. Decision-making is limited. Impact of decisions is readily apparent. Errors made typically only impact timeline (i.e., require additional time to correct).
• Requires verbal and written communication skills to convey basic, routine factual information about day-to-day activities to others who are fully knowledgeable in the subject area.
• Most tasks require multiple steps which can be performed in various orders; some planning and prioritization must occur to complete the tasks effectively; mistakes may result in some rework.
• Some creativity may be required to troubleshoot technical problems or deal with novel circumstances.
• Limited problem solving required, generally in the nature of troubleshooting simple processes or technology.
  
  

The Responsibilities Of This Role Do Not Include

• Does not provide supervision to others.
• Does not have financial accountability.
• Has no influence over key organizational decisions.
• Does not have a role in strategic planning.
  
  

Principal Duties And Responsibilities

• Performs organizational or low-level design, debug, or development support tasks. Executes modifications and revisions of electronic parts, software, system, components or circuitry with supervision.
• Provides design support for engineers and recommendations for small projects with guidance.
• Executes test plans as defined, reproduces and debugs routine issues, and executes automated test reports.
• Installs, upgrades, and configures equipment and/or components. Monitors equipment performance and analyzes simple failures or malfunctions.
• Conducts basic analyses and/or executes troubleshooting as directed to identify and escalate straightforward issues to leaders.
• Gathers information to troubleshoot and helps diagnose simple technical issues with guidance.
• Gathers data and information from others to understand simple specifications and execute tasks.
• Executes individual project priorities, deadlines, and deliverables with minimal supervision.
• Adapts to moderate changes and setbacks in order to manage pressure and meet deadlines.
• Collaborates with individuals inside own team to complete the team’s work.
  
  

Applicants: If you need an accommodation, during the application/hiring process, you may request an accommodation by sending email to accommodationsupport

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