Regional CTS Operations Manager (Northern & Central Taiwan)

Conteúdo do emprego

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.
Roles And Responsibilities

• Implement strategic plans to drive and exceed establish goals.
• Provide leadership, supervision and develop the team of Service Managers and Service Organization in the region.
• Report on special developments, information, or feedback gathered through field activity, including recommendations for product, service, pricing changes and evaluation of competitive developments.
• Facilitate the creation of a collaborative team environment for operational roles and otherwise.
• Maintain a safe working environment, arrange safety training for Service Technicians and ensure compliance with all safety procedures mandated by regulatory agencies and customers.
• Prepare related business development reports and conduct/present relevant market analysis.
• Control expenses while maximizing Company assets, time, skills, and profit levels.
• Review business development strategies on a regular basis and recommend modifications and enhancements that will secure sales goals in line with growth targets.
• Develop and implement cradle to grave processes in Service Planning utilizing standard tools
• Manage MAM support and focus on continuous data cleansing with a particular focus on data quality.
• Manage resources to ensure financial and WIP targets in the region are met.
• Maintain effective lines of communication with regional Sales Managers, other regional aftermarket managers and the BLM of Aftermarket.
• Monitor compliance with internal rules, specifically ensuring alignment of all regional service operations to other regional and national service operations.
• Proactively identify, pursue, and develop a support organization that can address customer service issues to maximize customer satisfaction and loyalty.
  
  

Experience & Education

• A bachelor’s degree is desirable, in either management, business, administration, marketing, engineering or other technical specialization. Closely related experience will also be considered in lieu of a degree.
• Substantial related industry experience.
• Knowledge of service products and services, safety practices and OSHA procedures, as well as experience in managing a remote workforce are required.
• Be willing to develop yourself by learning new skills and increasing your knowledge of products, systems and the company’s market and operation.
• Strong verbal and written communication skills, with the ability to deliver messages to stakeholders at different levels inside and outside of the organization.
• Local and occasional international travel may be required.
  
  

Company Presentation
阿特拉斯科普柯(Atlas Copco)集團是一家擁有150年歷史的全球性工業集團公司，成立於1873年，總部位於瑞典斯德哥爾摩，以創新的壓縮機、真空解決方案和空氣處理系統、動力工具和裝配系統為客戶服務，開發的產品專注於生產效率的提升、節能、安全性和舒適性，提供客戶可持續發展的解決方案及提高生產力。我們充滿活力，富有創新精神。我們的客戶遍佈180多個國家/地區的各行各業中。我們在70個國家/地區擁有49000名員工。2022年，集團營業收入約1410億瑞典克朗（130億歐元），營業獲利率為21.4%。阿特拉斯科普柯股份有限公司(Atlas Copco Taiwan Ltd.)為瑞典商Atlas Copco Group在台成立的子公司，在台灣已深耕近60年。1959年由代理商新寧(股)公司引進台灣，1980年Atlas Copco原廠買下新寧，成立100%持股的台灣子公司，2014年更名為阿特拉斯科普柯股份有限公司。於2014年取得ISO9001:2008, ISO14001:2004及ISO45001認證。主要銷售服務內容為空壓技術和動力技術業務領域。台灣總公司位在桃園市楊梅區，分區辦公室座落在台中市西屯區和高雄市仁武區二處。為配合公司業績持續發展，提升產業競爭力，提供員工更完善且舒適的工作環境，於2019年7月，總公司搬遷至桃園市楊梅區，一起展望未來。阿特拉斯科普柯贏得了為全球客戶提供最新產品的良好信譽，面對成熟的市場環境，依然繼續努力成為在質量、信譽、效益、服務、節能、環保、低碳、符合人體工程學設計及可持續性生產力解決方案的世界領先供應商。

了解更多內容： https://www.atlascopco.com/zh-tw

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