Key Account Management Asst. Manager

Conteúdo do emprego

DHL Supply Chain, part of the EUR 66bn DPDHL Group, is the world’s leading contract logistics provider. Combining value-added and management services with traditional fulfilment and distribution, our customized, integrated logistics solutions drive efficiency, improve quality and create competitive advantage.

DHL Supply Chain offers specialist, proven expertise within the Auto-Mobility, Consumer, Chemicals, Energy, Engineering & Manufacturing, Life Sciences & Healthcare, Retail and Technology sectors. As today’s global markets grow, our innovative logistics solutions are ready to help.

Join DHL, the world’s No. 1 logistics company and best workplace, you will have the great opportunity to become an expert in warehousing and transportation, and guide doorways for customers in different industries.

DHL Supply Chain 是全球規模最大的供應鏈供應商，隸屬於全世界最大的物流集團DPDHL。我們提供客製化、整合性的物流解決方案提升效率、提高品質以創造競爭優勢將傳統配送流通，結合了加值與管理服務。DHL Supply Chain 以豐富的產業專長和在地知識為傲，提供不同產業的客戶量身訂做的倉儲物流解決方案，包含汽車、消費性產品、化學、能源、工程&製造、生命科學&與醫療保健、零售及科技產業等領域，在台灣我們更致力於提供半導體產業專業服務，成為供應商的首選合作夥伴！

加入DHL，世界第一的物流公司與全球最佳職場，與我們一起成為倉儲、運輸領域的專家。

Job Description:

• Identify and explore potential opportunity with key accounts

Engage key accounts in view of successful contract renewal with longer term partnership

• Foster a better relationship with key accounts on multiple layers across organization

• Cross-account support and participate in customer presentations and proposals, ensuring there is a common understanding of service expectations and solutions, both with the customer and DHL

• Know commercial agreement inside out and fully understands DSC’s and customers’ duties & rights with commercial negotiations (e.g., rate increase) based on internally aligned positions

• Support account owners to facilitate internal O2D process and coordinates DSC internal commercial process related, e.g., O2D, Renewals, BCA process, etc. Ensures timely and accurate data entry into systems and tools required for above processes, e.g., Salesforce.com.

• Develop mid-/long-term strategy for key accounts in line with both clients’ as well as DSC’s strategy

• The position requires presentation skills as the role involves making presentations to customers and handling the detailed questions that follow. The demonstration of a strong customer-focused approach is essential