IT Security Helpdesk

Conteúdo do emprego

Work with the best

WOO Network was incubated by Kronos Research, connecting traders, exchanges, institutions, and DeFi platforms with democratized access to the best-in-class liquidity and trading execution at zero or low cost.

The opportunity to work among individuals who are both driven and talented is few and far between. At WOO Network we believe that Web3 is all about breaking down barriers and bringing people together closer than ever before. Our mission of progressing decentralization in an industry that stands at the forefront of innovation has fostered an environment of ingenuity, perseverance, and fulfillment.

Our DNA

Integrity - We act with integrity at every turn

Innovation - We never give up seeking creative ways

Teamwork - We value each other’s efforts

Openness - We are transparent with our processes

Courage - We are not afraid of mistakes

Urgency - We seize fleeting opportunities timely

Picture a Tuesday morning at your current job. You use your judgement effectively to spot a solution for an apparent issue. The issue lies in an area that may not be in your jurisdiction, but you decide to offer your opinion anyway, however you struggle to have your voice heard. This is what we strive to change in the working environment at WOO Network. Your voice and opinions are always valued, and we work hard to maintain a culture that is flat, inclusive, and empowering.

A Glimpse into Your Future at WOO

• What will you be working on?
• As an IT Security Helpdesk, you will served as the first point of contact for employees seeking technical assistance over the phone, system or email and perform remote troubleshooting through diagnostic techniques and pertinent questions. Local office infrastructure troubleshooting, implementation and response in secure IT assets.
• Act as an owner for local IT assets and Helpdesk.
• Desktop, laptop troubleshooting.
• Local wire/wireless network device configuration and implementation.
• Maintain office equipment such as printers, video and audio devices.
• VPN service.
• Who will you be working with?
• WOO Network’s security team consists of Organization Security, Security Operation Centre (SOC), Application security and IT security. We cultivate talent based on a number of important qualities such as innovation, integrity, teamwork, openness, and courage. As an employee, there is no greater perk than having a top supporting cast to help you achieve your personal and professional goals.
• What challenges will you face?
• WOO Network competes within a dynamic and complex industry, with trends that are constantly evolving. Maintaining our edge requires a high level of engagement and passion. Producing impactful content requires critical thinking and organization, and team members must be able to operate autonomously in a results-driven environment.
• Communication skills will be put to the test as you will face many micro-interactions with industry partners, thought-leaders, and community members along the way.
• As a member of the security team, the balancing of controls between development and security policies is a major task you will need to solve based on experience and communication with internal teams before you make a decision. Our goal is to provide top level secure service for customers.
• What tech stacks/skills will you be using?
• Knowledge of security protocols and procedures would be a plus.
• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication skills.
• Good in verbal and written English and Chinese.
  

Interested in Learning More?

• Our hiring process begins by meeting with our People Team, who help facilitate the process of placing you in your new role. You can expect to share your experience and ideas in online video interviews with our hiring team, made up of management and potential new colleagues.
• If you have experience in developing trading systems or financial-related products is a plus.
• You can prepare for this interview by mentally organizing your strategies and opinions on topics such as Web3, cryptocurrency trading platforms, and your vision of how to succeed.
• Share this! Don’t be afraid of friends or co-workers stealing this job! If you are amazing and smart we will find a place for you. Check out our External Referral Incentives Program as well. (https://boards.greenhouse.io/wooreferral/jobs/4698841003?utm_source=linkedin)