Customer Services Clerk, Contract Logistics

Conteúdo do emprego

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 68,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

• Process import and export declarations including preparation of necessary documentation. Liaise with customs to rectify and issues
• Ensure that all customer order is fulfilled daily and respond shipment enquiries to customer on a timely manner
• Communicate effectively with other departments to monitor transportation issues and escalate problems as per the escalation procedure
• Track and trace shipments where necessary, i.e. critical orders, delayed orders etc. and communicate progress internally and to customer
• Prepare monthly performance reports to the Logistic Customers
• Receive and action special requirements or instructions from the Customer
• Coordinate and schedule in-country transport movements – collections and deliveries, and communicate to warehouse supervisor
• Perform any special duties / projects as assigned by the management
• Senior high school
• Min. 2-year related working experience in Logistics/Freight forwarding or related areas preferred
• College graduate is also considered
• Good command of spoken and written English and Mandarin
• Proficient in MS Office, including MS Word and Excel
• Good team player

Benefits:

• We’re strong believers in continual training and development for our people. After all, your success is our success.
• Our vacation and leave policies reflect our belief in proper work-life balance.