Program Manager, Operations, Fitbit Devices

Job content

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Minimum qualifications:

• Bachelor’s degree or equivalent practical experience
• 7 years of experience in supply chain operations or operations
• 5 years of experience in program management or people management
• Experience with hardware product lifecycle and hardware manufacturing
  
  

Preferred qualifications:

• Master’s degree in engineering, supply chain operations, or a related field
• Experience in leading global and cross-functional internal/external teams including vendor management and outsourced manufacturing, and experience with executive communication
• Experience and knowledge of hardware operations and hardware manufacturing (e.g., hardware bill of materials, process design, assembly, and test processes)
• Exceptional verbal and written communication skills with the ability to interact with technical and non-technical cross-functional groups
• Excellent analytical, quantitative reasoning, and problem-solving skills
• Ability to travel domestically and internationally up to 25% of the time as needed
  
  

About The Job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It’s your job to coordinate the players and keep them up to date on progress and deadlines.

Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.

As a Program Manager, you will be the primary manufacturing and operations interface for a hardware product. You will work with Google Fitbit’s engineering and product teams during the new product introduction (NPI) phase to deliver optimal product cost, quality, and delivery strategies.

In this role, you will drive all program activities with the manufacturing partner to ensure on time delivery of development builds and successful product ramp. You will guide operation teams to prepare and execute throughout the lifecycle of the programs. You will often lead special projects that would require planning, data analytics, process design, problem-solving, and coordination across multiple functions and various levels of leadership.

Google’s mission is to organize the world’s information and make it universally accessible and useful. Our Devices & Services team combines the best of Google AI, Software, and Hardware to create radically helpful experiences for users. We research, design, and develop new technologies and hardware to make our user’s interaction with computing faster, seamless, and more powerful. Whether finding new ways to capture and sense the world around us, advancing form factors, or improving interaction methods, the Devices & Services team is making people’s lives better through technology.

Responsibilities

• Plan and execute development NPI builds and ensure these products transition to production according to specific cost, quality, and capacity goals.
• Use technical judgment and operational experience to drive project outcomes, build consensus, develop trusted relationships, remove roadblocks, and resolve conflicts.
• Lead cross-functional operations team to plan and manage NPI of consumer hardware products.
• Assist in manufacturing strategies and partner selection.
• Drive cross-functional teams to create supply chains and/or optimize existing supply chains to deliver product cost, quality, and delivery.
  
  

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .