Product Engineer

Job content

Product Engineer, Miaoli, Taiwan, HybridWhat Is The Job AboutThis role is belonged to Industry Customer Service Unit Team at the factory in Miaoli, Taiwan where we assemble CM, MT, and CR pumps. CSU is an Grundfos internal support function that offers a range of technical services to Sales Companies, OEM’s (Original Equipment Manufacturer and other CSU’s/Operation Companies. Our goal is to contribute to continue growth the business in Grundfos by supporting sales of customized solutions as well as business development within customized solution. This role work closely with other colleagues in CSUs in locally, regional, and globally.Key AccountabilitiesHandling inquiries

• Handle and coordinate mailbox inquiries
• Configuration and documentation of product to customers.
• Configuration support to sales companies.
• Create and verify complex variants to customer
• Daily support to sales companies on products, tools, and systems.
• Technical clarification for customer complex inquiries
• Cooperation with Engineering departments on configuration extension and maintenance.
• Technical support to Grundfos companies, sales organization, and customers.
• Technical clarification and communication with suppliers (e.g., Motors)
• Knowledge within Approvals and Legislation for CR CSU products
• Initiate and implement improvement/tools in relation to suppliers
• Initiate improvements for CR CSU technical solution and customer support
  

Data and documentation

• Maintain product and production documentation on CSU products in SAP.
• Data support in assembly lines.
• Support on documentation in systems.
• Relationship management with motor suppliers
• CAD documentation.
• Product Data Management
• Customized documentation
  

Reporting

• CSU Rapport and data analyses
• Updated information on CSU Insite.
  

Competence development

• Develop competence and knowledge within relevant pump solutions and applications linked to the specific competences for product Engineer
• Personal Development
• Build and grow personal development to meet the job
  

Your background :We imagine that you have:

• Bachelor or master’s degree in Mechanical or Electrical Engineering
• Knowledge about pumps, motors, hydraulic and mechanical design will be very beneficial
• Effective communication skill (internally as well as externally)
• Scientific thinking
• Cooperative attitude
• Customer focus
• Being innovative
• Good written and spoken in English and Mandarin.
  

What’s in it for you?Whether it’s developing leadership skills or advancing your expertise even further, we’ll support you with continuous learning and development opportunities, to enable discuss and steer your long-term Grundfos career path. You’ll be welcomed from day one into an inclusive, trusting environment guided by six core values .In addition, your day-to-day benefits include:

• If you’ll be working from your home office, we’ll make sure you are well equipped with a good workstation. However, you are always welcome to our offices where you can engage, learn, and have fun with colleagues
• On top of it, flexible working hours and up to 3 days’ additional paid leave for volunteering of your choice
• Annual bonuses, health insurance, parental support, internal well-being consultants and programmes
• Access to the modern Grundfos Academy to pursue further both personal and professional development
• Diverse, inclusive environment with employee-led forums offering colleagues a safe place to connect and share openly
  

Do you want to learn more?If you have questions or would like to know more about this position, please contact Recruiter at ffan@grundfos.comIf this job sounds appealing, please send your resume and cover letter by clicking “Apply”.To dig deeper into the Grundfos universe, follow us on LinkedIn or Youtube , and t o get to know some of your future colleagues and why they love working at Grundfos, check out Meet our peopleWe look forward to hearing from you.