Manager, FAE_TC220685

Job content

Responsibilities

• Leverage experience and industry contacts to bring in new technical opportunities and POC engagements
• Manage the complex and dynamic relationship with large technology partners to deliver innovative total IT solutions to customers and make strong impacts on revenue growth
• Act as the business owner and leader to drive a large cross-company and cross-functional team to exceed customer’s expectations and enable Supermicro’s green computing technology
• Ability to multi-task and prioritize, solve problems with a sense of urgency
• Strong technical background and experience working in IT and data center environment. Familiar with server and storage products
• Work and align with FAEs and all related teams in assuring the technical breadth can be provided in securing all projects, and especially, in Rack to Cluster architecture solutions.
• Supreme leadership and communications skills
• Some travel required

Qualifications

• Bachelors’ or Masters’ degree in engineering or business discipline; computer science, computer engineering, electrical engineering preferred
• 10+ years in an IT or semiconductor industry with experience in at least one of the following roles: product management, FAE, technology alliance, business development, technology / solution enablement, customer advocacy
• Experience in accelerator-based computing such as GPUs and FPGAs a strong plus
• Excellent relationship management, negotiation, and marketing skills
• Solid communication skills in both verbal and written, able to communicate with high level (preferably C-level executive) clients effectively
• Strong leadership – able to manage multi-functional team with high efficiency, able to resolve complex issues and deliver results under pressure and stringent deadline
• Lead in solution development, work with design, testing engineers to enable new enterprise and data center solutions
• Support in pre-sales engagement by working with customers closely and providing creative solutions that meet requirements of demanding customers
• Manage solution integration projects from design to delivery, achieving the best customer satisfaction
• Improve revenue by collaborating with channel and technology partners to expand the ecosystem
• Improve revenue by working with sales, marketing closely and promoting new solutions effectively
• Provide solution training to internal organization stakeholders, partners, resellers and end customers
• Actively engage industry experts to evangelize Supermicro Rack and Building block solutions.