Line Manager - Ballincollig

Job content

What’s In It For You

We offer excellent benefits that help to make Tesco a great place to work.

“After 6 months you will receive a colleague clubcard, giving you 10% discount on your Tesco shopping throughout the year, both in-store and on-line”.

There are also additional special offers available to colleagues throughout the year.

About The Role

BACKGROUND

Tesco is a values-led business and we are committed to building a better Tesco and to support our colleagues in Serving Ireland’s Shoppers a Little Better Everyday. We aspire to create an emotional connection with our customers and colleagues and to help to make their lives more manageable and enjoyable. Tesco Ireland is committed to developing individuals’ talents and supporting professional development as a dynamic business that values people with strong leadership skills and an entrepreneurial attitude.

THE ROLE

Tesco Ireland is currently seeking to appoint a Line Manager for ______ who will have responsibility for supporting and leading a department and a team of people to deliver the best shop for our customers.

Key Accountabilities

Lead and coach your team to deliver the best Shopping Trip for customers by ensuring great service, standards and availability

Deliver all key performance indicators for your departments

Lead a team, making decisions every day that support them to do their jobs

Deliver the training plan, ensuring all colleagues receive quality training, are validated to do their job and have an up to date training card

Ensure all the processes; routines and systems for your departments are completed accurately and at the right time

Plan every seasonal, trade driving and promotional activities to achieve maximum sales, impact and presentation

Responsible for all safe and legal routines for my departments, ensuring plans are in place to address any identified issues

Ensure that colleagues understand the importance of the “what” and the “how”, have objectives, regular reviews, career discussions and a live PDP

Provide regular coaching and feedback across the store, improving the skills of your team

Coach my team, giving them the confidence to call out behavioural issues and improve the shopping trip for customers

Creates an environment that encourages innovation and personal growth

Role models a culture where customers love to shop and colleagues love to work

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

You Will Be Responsible For

Always put the customer first and consider them in everything you do.

Get to know your customers and serve them with pride.

Help to ensure products and services are available for customers at all times.

Handle all products with care to maintain quality and ensure they reach the customer in the best condition.

Keep the shop floor and back areas clean and tidy at all times.

Using the training you receive, follow department routines and processes.

Follow all company policies and adhere to Health and Safety routines.

Whilst you will have a core role, you may be asked to support your colleagues by helping in other departments.

Experience

You will need:

Must have previous management experience

For the ‘Line Manager’ role you have a demonstrated track record of:

Being passionate about delivering the right way for customers and colleagues

Being adaptable and agile in your thinking

Delivering key objectives in a fast paced environment

Being the ‘Go To’ person for all queries for your department

Shaping and influencing at the most senior level

Leadership Skills & Style

Previous Retail Experience preferred

You make time to build strong relationships with colleagues inside and outside of my store. I work collaboratively with my team to deliver results

You are warm and welcoming in every interaction with colleagues and customers – putting people at the heart of everything that I do. I take time to see hear and recognise others. Colleagues see me being myself, sharing my passion and enthusiasm

You use energy and resilience to keep momentum going when working in challenging environments. I make tough decisions when there is no right answer, staying true to my personal values

Your colleagues see me doing the right things when things are going well and when times are tough. I know how to be at my best and inspire confidence in those around me

You encourage others to think differently, providing an environment where creativity and new ideas are welcomed. I am keen to help deliver new initiatives, providing feedback on how they could be further improved

A humble leader who lives the Tesco’s values