Learning and Development Director / Sr. Manager

Job content

Responsibilities:

• Client Engagement: Collaborate with clients to understand their talent development needs and provide tailored training solutions to align with their business objectives and supports employee development, engagement, and retention.
• Training Program Design: Addresses the developmental needs of the organization by identifying skills gaps and training requirements, aligning L&D activities with organizational strategy, drafting the L&D strategy, and ensuring budget to execute this strategy.
• Actively partner with 3rd party, associates, government, university and others to establish credible learning and development resources.
• Team Leadership: Lead and manage the team of training professionals to contribute to the overall success.
• Recruit and conduct train the trainer (mentors, coaches and facilitators) workshops to deliver the training program to ensure training scalability and effectiveness.
• Communicate and promote the training program and drive registration and participation on the owned e-learning platform (LMS).

Required:

• Bachelor’s degree.
• 8+ years learning-related professions.
• Ability to create and manage client relationships and develop business.
• Project and program management experience.
• Excellent communication and influencing skills without direct authority for across organization collaboration and consensus.
• Work effectively in a quick-changing, complex, ambiguous, multi-tasking workplace and matrixed organization.
• Experience working in a learning and development organization.
• Business fluency in English and Chinese.

Preferred:

• Master or MBA degree in human resources development, training and development, or related field.
• SaaS or EdTech experience.
• Prior consulting or professional services experience.