Lead I - Lab Support

Job content

Job Description

Role Proficiency:

Independently handle Lab Management. Acts creatively to optimise process efficiency and improve quality of deliverables; accounts for others developmental activities

Outcomes

• Handle order management in order to manage purchase requests from client
• Monitor inventory item utilization to ensure sustained supply
• Optimise efficiency and quality of task deliverables by giving process improvement suggestions to client
• Identify the problem statement based on user feedback on a particular task improve the handling method
• Ensure enhanced utilization and upkeep of Lab assets.
• Ensure 100% Compliance on HVI Lab Network Security Lab CW
• Enable planning ordering and tracking of Lab Assets; support logistics from a customs perspective
• Define the Lab user authorizations
• Provide suggestions on process or method that can be implemented based on user requirements.
• Proactively identify client requirement implementation based on company policy without any violations
• Mentor team members to effectively perform in their roles
• Set FAST Goals and provide feedback of FAST goals to mentees
  

Measures Of Outcomes

• Adherence to lab process and standards
• Adherence to schedule and timelines
• Adhere to SLAs
• Reduction of reoccurrence of handling errors as per SLA
• Defined productivity standards for lab process
• Completion of all mandatory training requirements
  

Manage

Outputs Expected:

• Manage task deliverables with quality and targeting completion timeframe.
  

Compliance

• Support information governance activities and audit preparations.
• Ensure compliance to 6S process.
  

Configure

• Set up basic lab set of host and network
  

Document

• Create documentation for own work as well as perform peer review of documentation of others’ work
  

Inventory Management

• Design and implement lab/inventory tracking system to optimize Lab inventory control procedures.
• Examine the levels of supplies and material availability to determine shortages.
• Analyse different suppliers to obtain the best cost-effective deals when and where applicable
  

Safety

• Work with security and safety team for defining the lab Safety and security standards
  

Manage Knowledge

• Consume and contribute to lab related documents
  

share point and client universities.

Status Reporting

• Report status of tasks assigned
• Compliance with lab related reporting standards and process
  

Mentoring

• Mentor Associate III - Lab Management
  

Associate II - Lab Management and Associate I - Lab Management on the team

• Set FAST goals and provide feedback to FAST goals of mentees
  

Skill Examples

• Explain and communicate to the customers
• Estimate time effort and resources required for task deliverables
• Perform tasks in the customer or target lab environments
• Work in a team environment
• Good written and verbal communication abilities
• Proactively ask for and offer help
• Strong planning organizing and time management skills
• Thorough understanding of the domain with work experience in Inventory Store / Lab handling audits (internal and external) Handling Shipments Surprise Audits ODC Movements Process Documentation and Vendor Management.
  

Knowledge Examples

• Proficient in at least one Inventory management tool
• Thorough understanding of hardware including desktop handheld computers Mother Boards and barcode scanners
• Knowledge of stock accounting program Microsoft Excel PowerPoint.
• Knowledgeable on customs clearance
  

Additional Comments

• Audio IHV evaluation board, amplifier, piezo-sound installation. 2. Rework audio circuit for component, power and signal change 3. Work with piezo-sound material engineer to test piezo-stuff and sound medium for under display design 4. Work with piezo-sound mechanical engineer to implement speaker cavity/chamber for under display design 5. Work with amplifier IHV to modify circuit and reduce cement resistor for piezo-sound under display design 6. Work with audio DSP ISV to measure sound capability with new piezo-sound design