Trainer

작업 내용

Aesop has carefully cultivated a work environment in which our employees are constantly challenged to do their best. Our company is determinedly creative, intelligent and progressive, and nurtures these qualities by employing people who share our passionate interest in design, innovation, and incisive enquiry across all fields.

Our organisational culture is entirely unique, distinguished by an uncommon blend of courtesy, cordiality and intellectual energy. We seek those who can bring a wealth of life experience and inspired ideas to our table.

In return, we provide comprehensive induction and training programmes, and encourage an inclusive culture that nurtures enduring professional relationships. We also appreciate the benefits that flow from our employees’ external pursuits.

We raise our bar high at Aesop and never lower it; this is one of the keys to our success and one of the many reasons why people wish to work here. If you would like to join Aesop, we invite you to peruse our current career opportunities.

The Retail Training and Performance Coordinator is responsible for delivering, upholding and planning the various components of Training at Aesop.

This position is one of consistent leadership and communication, and by all Aesop employees is viewed as the exemplary ideal of what customer service, product knowledge, and integrity should be. As a key interface with new and existing employees, this position is occupied by an intelligent, curious and adaptable individual who can deliver comprehensive training modules with warmth and authority. An Aesop Trainer knows how to sell products with finesse and energy, and motivate and teach others how to do the same.

As an engaging individual who is representing the brand, the ability to adapt and challenge multiple learning styles and behaviours is crucial. This position has a clear purpose of upholding and delivering best practice service, and ensuring those surrounding are able to identify and replicate these standards. An ability to understand any given audience, particularly in new regions, and tailoring the approach in cohesion with this, is essential.

Aesop Trainer possess foresight and analytical thinking, being able to perceive when change is necessary and instigate improvements as the product offerings and service expectations grow. Beyond the initial delivery of the three-day Consultant Development Course training in Aesop Offices, the Aesop Trainer will remain ever present in the retail network, ensuring initial knowledge is retained, and provide continuous coaching, support and improvements to the delivery of customer service.

Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.