Technical Product Support (TPS) Engineer II Senior - (E2)

작업 내용

Key Responsibilities

• Provides systems support for engineering systems in applications or reliability labs. Supports engineering owners by working on assigned projects in conjunction with vendors, or suppliers.
• Acts as intermediary between customer and factory by providing technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment.
• Provides Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes
• Presents system performance data as required. This includes performance metrics such as Uptime, MTBF, MTBI, Availability, equipment and process parameters.
• Supports GPS in the generation of documentation such as CENs and BKMs. Creates and reviews documentation covering technical improvements, system upgrades, and support plans. Presents at the engineering level.

Requirements

• Master’s degree in Electronic Engineering, Mechanical Engineering, or Optoelectronics
• 5+ years of working experience as HW leader, especially in Digital lithography
• Great communication skills in both Mandarin and English
• Can support 60+% travel rate domestically and globally

#LiQualificationsEducation:Bachelor’s DegreeSkillsCertifications:Languages:Years of Experience:2 - 4 YearsWork Experience:Additional InformationTravel:Yes, 75% of the TimeRelocation Eligible:NoApplied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.