Director of Commercial Operations

작업 내용

• Collaborative team culture with strong fellow leadership partners|The role will also be leading Digital and Innovation transformation projects
  

About Our Client

Our client is one of the most reputable biopharmaceutical companies that specialize in Specialty Care Products who cares deeply about diversity and inclusion. The company values company culture.

Job Description

• Build strong working relationships with the GM and Business Unit Leads of Taiwan, as well as cross-functional leaders (including Medical Affairs, Finance, Regulatory, BC/Legal, etc.), and all other leaders within Intercontinental Commercial Operations, and with external stakeholders to:
• Represent the needs of Taiwan and maximize the support and value add of each functional area
• Optimally leverage their engagement and influence in critical market scenarios to drive performance
• Promote and share best practices, and collaborate on shared business issues / projects
• Lead and mentor the local Taiwan Commercial Operations team including five direct reports
• Lead the development of commercial best practices with other Intercontinental sub-regions:
• Advance best practice sharing and develop a body of customer and market knowledge / expertise within Taiwan
• Identify country trends / innovative solutions applied in market
• Support the development of robust Commercial plans for Taiwan including:
• Development of the 1-, 3- year plans aligned with the corporate planning cycles designed to achieve / exceed targets
• Build & execute the digital roadmap, incl. data, analytic, and omnichannel capabilities with the cross-functional team taking full accountability for its success
• Work closely withFP&A partners to drive and support the quarterly business review process:
• Monitor the performance of market against plan and understand the dynamics in country
• Gain insight and identify the key issues requiring discussion
• Evaluate the rationale for latest estimates and forecasts and offer suggestions for improvement
• Ensure that the Taiwan Commercial Operations strategic plans, goals and objectives are documented, communicated, reviewed and evaluated on a continuous basis
• Ensure market stakeholders are engaged throughout Commercial Operations work processes, continuously incorporating feedback to ensure relevance and inclusion
• Proactively engage with commercial groups to resolve issues, conflicts and interdependencies
• Develop relevant strategic frameworks, templates, and solutions to meet the evolving needs of the Commercial Operations capabilities
• Lead the Taiwan Commercial Operations team by example, respecting company core values of integrity, accountability, teamwork, excellence, and inclusion
  

The Successful Applicant

• B.S. required (M.S./Ph.D. in Life Sciences, M.D or M.B.A. or equivalent preferred)
• 10+ years in the pharmaceutical or biotech industry including expertise in commercial operations, commercial strategy or planning, marketing and/or medical affairs, with increasing responsibilities and accountabilities, including management experience
• Demonstrated ability to develop and deliver compelling presentations to large audiences
• Strong leadership and self-direction, comfort and experience tackling ambiguous and complex problems. Must be able to lead and influence without authority
• Excellent interpersonal skills with ability to lead, interact with, focus, negotiate, resolve conflict and drive consensus among individuals from a variety of cultures and disciplines
• Excellent communication skills with an ability to efficiently and productively communicate both orally and in writing, experience presenting before executive staff
• Proven ability to lead collaborative and creative problem solving and overcome resistance or barriers
• Demonstrated excellence in program management, project management, change management and effectively managing multiple projects/priorities
• Fluency in English and Mandarin is required

What’s on Offer

Smooth and transparent career progression

Contact: Jenny I Wang

Quote job ref: JN-112022-5825895