Associate II - Business Analysis

작업 내용

Job Description

Roles & Responsibility

• Carry out day-to-day tactical maintenance of Sales & Marketing data in this new
  

collaborative environment to ensure data for accounts, territories, and contacts is

maintained in an efficient and high quality manner.

• Liaise with internal IT partners, project team members and APAC Sales and
  

Marketing field users to understand field relationship and business practice to provide

the correct data execution and resolution in SFDC (SalesForce).

• Perform account, territories, contacts, opportunities, user record maintenance in Sales
  

CRM.- Provide IPS, Sales CRM 1st level support via Service Cloud and emails.

• Perform data quality check per BPs every week or as per needed to support business
  

needs.

• Generate reports as per stipulated scheduled.
• Perform deal entry in MyDeal/DSS as per needed.
  

Qualifications

• Good communication and interpersonal skills. Good command of spoken and written
  

English

• Ability to work as part of a cross functional team, as well as individually in order to drive
  

issues to resolution

• Good analytical and problem-solving skills
• Able to deliver the planned task based on documented business process and meet time &
  

quality requirement both independently and in a team environment

• Experience working in multinational IT/semiconductor companies dealing with
  

organizational/sales structure will be an added advantage.

• Proficiency in Excel*, Word*, and PowerPoint*, and Salesforce & experience is an added
  

advantage.

• Able to converse in Japanese is an added advantage