Technical Solutions Engineer

仕事内容

(For Taiwan and Japan applicants) Google welcomes people with disabilities.

(For Singapore applicants) Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google’s sponsorship of a visa.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Puyan, Puyan Township, Changhua County, Taiwan; Bangalore, Karnataka, India; Inzai, Chiba, Japan; Singapore.Minimum qualifications:

• Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
• 2 years of experience working in technical data center or software operations.
• Experience in reading or debugging code with one or more of the following: Java, C, C++, .NET, Python, SQL, Shell, Perl, or JavaScript.
• Experience in advocating for customer issues.
  
  

Preferred qualifications:

• Experience working with agile project management and prioritization.
• Experience in developing backend applications and shell scripts.
• Experience in interacting with customers or users and working closely with technical stakeholders or partners.
• Experience in owning a full lifecycle of technical projects including design, development, maintenance, and driving long-term improvements.
• Ability to travel data center locations as needed.
• Excellent communication and collaboration skills, with the ability to work effectively to facilitate prioritization between organizations.
  
  

About The Job

As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google’s online advertising platforms and/or product partnerships.

You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google’s partnerships, as well as develop product strategy and prioritize projects and resources.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Resolve stakeholder issues and blocked data center actions through effective diagnosis and troubleshooting.
• Develop, iterate on, and improve internal tools, software, or automations that assist with troubleshooting and issue management.
• Create technical playbooks and processes that enable the Server Operations team to resolve blocking issues without the need for escalation.
• Work closely with cross-functional stakeholders and partner teams across Google Server Operations and Engineering on the issues and underlying root causes driving negative business outcomes.
• Manage project schedules and work closely with cross-functional stakeholders.
  

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .