Team Leader, Personal Client Acquisition

仕事内容

The Role ResponsibilitiesJob Description:

• 帶領組員開發新客戶，或運用公司給予之名單進行業務拓展.
• 利用駐點攤位或親訪客戶的方式開發業務.
• 協助新客戶申辦信貸/房貸或信用卡後續相關事宜.
• 業務人員的管理與強化人員銷售模式
• 確保業務人員與客戶的溝通、服務品質及作業程序符合稽核規範
• 與其它部門之溝通與協調

Key Roles and Responsibilities:

• 確保業績目標達成
• 確認作業流程符合規範
• 人員招募及降低流動率
• 教育訓練
• 業績績效檢討

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Our Ideal Candidate

• 具備一年以上信貸、信用卡業務經驗
• With 1-year above experience in Personal Loan & Credit Card sales.
• 對本職務有高度興趣
• High interest in the job.
• 有良好的溝通技巧與抗壓力
• Good communication and able to work under pressure.
• 具備產品專業知識
• In-depth knowledge of Financial Institutions customers.
• 熟悉市場機制與金融規範
• Informed in market competition, industry practices and regulations for Financial Institution.
• 良好的分析能力、問題解決能力、市場連結、與金融專業
• Strong analytical, problem solving, networking and financial.

Role Specific Technical Competencies

• Addressing Customer Needs
• Regulatory Environment - Financial Services
• Cross - Selling
• Customer Acquisition

About Standard CharteredWe’re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can’t wait to see the talents you can bring us.Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you’ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.Visit our careers website www.sc.com/careersJob: Retail Banking

Primary Location: Asia-Taiwan-Banqiao

Schedule: Full-time

Employee Status: Permanent

Posting Date: 01/Sep/2023, 3:18:12 AM

Unposting Date: Ongoing