Logistics Specialist

仕事内容

JOB MISSION

We are seeking a shipping specialist at our Garmin Thailand Office who can works effectively and efficiently in a dispatch and warehouse environment to receive and schedule shipping and freight operations, including developing a working knowledge of warehouse organization and creating proper and detailed shipping documentation. Works with shipping and warehouse team to ensure customer satisfaction.

JOB DESCRIPTION

Responsibility:

• Effectively uses organization systems and warehouse technology to locate and gather stock
• Accurately updates spreadsheets and stock information
• Handle shipping documents and custom declaration
• Handle customers’ orders and prepare invoices/receipts
• Follow up shipment schedule and arrangement
• Provide clerical and administrative supports to team members
• Assist on any other ad hoc projects/assignments
• Communicates with other stockroom personnel about organization practices and picker technology
• Problem solves for customers and suppliers about shipping routes, delayed items, and rush orders
• Performs administrative duties like answering phones, updating records, and providing excellent customer service
• Liaises with warehouse overseers and managers about product ordering and storage
• Maintains good customer relationships and answers any customer questions
• Keeps organized shipping records, including statements of origin, shipping costs, products shipped, and receipt dates
• Troubleshoots shipping issues and customer issues that pop up regularly; works to solve these administrative or organizational problems to increase warehouse and dispatch efficiency
• Develops knowledge about freight and sea shipping regulations and practices
• Works well with sales team to complete orders on time

REQUIREMENT

• Years of experience:over 5 years’ experience in shipping/freight forwarding/logistics field.
• Education (degree, major):College’s degree and above
• Specific skills: Communication and problem-solving skills
• Personality: Positive, high stability, strong “can-do” and customer-oriented
• Language: Thai is a must, English or Chinese is a plus.
• Others: Understanding and having experience on electronics devices