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仕事内容
如果業務是您未來職涯的志向,非常歡迎您來了解DHL Express的職位
我們正在尋找的電話行銷人才,工作內容如下:
- 負責透過電話銷售DHL的產品及服務
- 鑑定來自不同管道的客戶資料,提供潛在客戶名單給業務單位以利後續業務推展
- 維護客戶資料庫系統,並更新與客戶互動的活動於銷售系統中
- 在日常工作中遵守全球銷售流程(GSP)的標準
- 持續學習DHL及物流知識以利提供專業建議給客戶
- 定期完成業務相關報表
您在DHL Express的職涯發展-
DHL提供透明的人才發展計畫,有超過50%的職務(含管理職)由內部人才晉升/轉調。電話行銷亦可朝業務人員、客戶管理等職務發展,若您希望於業務領域深耕,歡迎您加入全球最大的物流領導品牌,接受多元化的挑戰及培訓。
Role Purpose
- Be responsible for selling the organization’s products and/or services by telephone, including cold call, to establish and qualify clients / prospects
Main Accountabilities
- Qualify suspects from various lead sources to acquire quality prospects and new customers for different sales channels
- Identify potential Multi-Channel customers and rank up to other sales channels for business development
- Handle sales enquiries from Multi-Channel customers to meet customers’ needs and expectations
- Call prospective clients and answer questions after mailing marketing and sales literature
- Handle relevant procedures on customer database maintenance in related systems
- Adhere to Global Sales Process (GSP) standards in daily works with required procedures and processes
- Update all activities interacted with customers in sales system
- Prepare performance reports to management
- 電話交談及銷售、陌生開發技巧
- 良好的溝通能力
- 若有物流相關產業經驗者佳
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締切: 20-12-2024
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