Field Quality Lead

仕事内容

Job Overview

As a Field Quality Lead within the Silicon Solutions Quality Group at ARM, you will have the opportunity to be the internal voice of our customer partner for silicon quality! You will be the key customer partner facing contact so that ARM is able to deliver a world class customer partner quality experience. You will work cross-functionally with internal teams to debug quality/RMA issues helping ensure customer partner satisfaction .

Responsibilities

• Work with customer partner and ARM partner program management, partner engagement engineering and silicon solutions engineering to debug silicon quality / RMA issues during partner EVT, DVT and PVT.
• Available on-site upon customer partner alert to review fail data and triage to see which are ARM design related.
• Co-ordinate debug activities with multi-functional team, identify critical path items and rally the teams to reduce/eliminate impact.
• Drive fault isolation and failure analysis for Vmin / Fmax and reliability issues upon customer request.
• Track field sensor data to enable learning about customer usage and feedback loop for improving quality.
  
  

Required Skills And Experience

• 10 years or more experience in quality or related roles.
• Proven track record on working with customers on field return debugs.
• Shown experience in yield, reliability, and failure analysis of SoC’s.
• Broad understanding of foundry / package process, reliability, DFT/test concepts, such as test strategy, SCAN, BIST, non-structural test (PHY, IO, analog), ATE, SLT etc.
• Excellent understanding of the processes and metrics used to supervise quality such as DPPM and RCCA cycle times.
• Basic triage experience such as xray, rework/reball.
• Fault isolation expertise (DFD, thermal, EMMI, OBIRCH, LADA/LVP/DLS)
• Electrical FA experience (CT/TDR, shmoos, bench) and p hysical FA experience (delayer/FIB, nanoprobe, SEM/EDS/XPS/FTIR).
  
  

“Nice To Have” Skills And Experience

• Strong understanding of steps to realize SoC development including architecture, RTL design and verification, DFD/DFT methodologies, physical implementation and packaging.
• Field data analytics experience and how to correlate failures to test parametrics and find outlier signatures.
• Effectively working with engineering teams on problem solving, and with partners when needed to make timely decisions on scope and resource.
  
  

In Return

• Great opportunity to collaborate both externally and internally
• Demonstrate your teamwork and interpersonal skills
• Ability to apply creativity and innovation
  
  

Accommodations at Arm

At Arm, we want our people to Do Great Things. If you need support or an accommodation to Be Your Brilliant Self during the recruitment process, please email accommodations@arm.com . To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

Hybrid Working at Arm

Arm’s hybrid approach to working is centred around flexibility, where we split our time between the office and other locations to get our work done. Within that framework, we empower groups and teams to determine their own particular hybrid working pattern, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

Equal Opportunities at Arm

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.