Assistant Manager Retail Training - adidas

仕事内容

Purpose & Overall Relevance For The Organisation

Manage the development of retail operations trainings that equip the sales team with the essential knowledge in achieving business goals and targets.

Training Organization

KEY RESPONSIBILITIES:

• To complete training needs assessments within the country and match courses available within adidas group to the needs.
• Develop and manage the retail training calendar in coordination with the District Manager, Operation Managers and Key Account Management teams as well as Sales Training Manager.
• To review training materials received from region/global and adapt the training to the requirements of the subsidiary while maintaining the integrity of the course and its learning objectives to ensure consistent delivery globally
• To be the champion of retail trainings
• Prioritize training per account and optimize training resources and training locations.
• Work with Retail Operations, Marketing and Sales to develop and refine retail training contents, ensuring the relevance by collecting retail operations guidelines and priority, and using own retail benchmark.
• Manage training resources including internal and external trainers and monitor training delivery quality
• Review feedback from customers and training KPIs to recommend improvements
• Develop processes for regular revision of content and effectiveness of evaluation
• Develop stringent control process for monitoring training delivery quality and participant eligibility
• Leverage internal/external expertise to ensure Retail Trainers are equipped with the essential, latest knowledge crucial to high-impact training delivery
• To track the completion of training within the retail employee group of the certificates
• To manage the preparation of local graduates to the adidas degree in retail management
  

Budget & Expenses

• Manage assigned training budget and ensure cost effectiveness
  

Personnel Management

• Set performance and development plan with retail trainers; review and evaluate.
  

Knowledge, Skills And Abilities

IT Skills: Outlook/Word/Excel/ PPT Advanced

Language Skills: Fluent spoken and written English

Requisite Education And Experience / Minimum Qualifications

• University degree or above
• Minimum 5 years experience in retail related function.
• Minimum 3 years experience in retail training development and delivery in leading multinational / consumer goods company, or very successful franchise store manager experience.
• Experience with apparel retail or franchise training preferred
  

At adidas we have a winning culture. But to win, physical power is not enough. Just like athletes our employees need mental strength in their game. We foster the athlete‘s mindset through a set of behaviors that we want to enable and develop in our people and that are at the core of our unique company culture – the 3Cs: CONFIDENCE, COLLABORATION and CREATIVITY.

• CONFIDENCE allows athletes to make quick decisions on the field, to reach higher. For us at adidas confidence means acknowledging that we don’t have all the answers. But we are willing to take risks, we try new things. And if we fail, then this is part of our learning – it helps us improve.
• COLLABORATION . Every elite athlete relies on partners: coaches, teammates, and nutritionists. We, too, know that we are stronger together. Winning as one team takes open and candid dialogue, inclusiveness and trust in each other’s abilities and talents.
• Being the best sports company in the world takes CREATIVITY . No great athlete succeeds by copying their predecessors’ training plans and strategies. We have to be open to new ideas, explore, gain an edge and stand out. Only then can we succeed.
  

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.