Airbnb CX Partner Italian & English (Work from home)

仕事内容

Your profile:

• Ability to write and speak fluently, clearly and concisely in Italian and English
• Availability for a full-time schedule, in shifts covering 10:00 - 00:00, Monday - Sunday, 5 days/ week
• Previous customer support experience is an advantage
• Excellent problem-solving abilities
• Empathetic and can communicate in a caring and friendly manner
• Strong time management skills and motivation to exceed expectations
• Enjoy working in a fast-paced environment
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones
• Strong team spirit with passion and drive to help users and deliver the best in customer service.
  
  

We offer:

• Stable job - permanent labor contracts
• Above-average fixed salary, performance bonuses
• Monthly meal tickets
• Public transportation and gym subscriptions reimbursement, after the trial period
• Transportation vouchers for late shifts
• International career - paid training and international career opportunities
• Multilingual exposure - improve your spoken and written language skills
• Inspiring and fun environment - our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!
• Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long
• Private medical insurance coverage
• Special discounts across a variety of Banks, Telecoms, Gym & Fitness centres and more
  
  

Additional Job Description

Join our amazing Italian speakers team and work from home!

Required Language(s)

Italian