Account Manager - Orbotech

仕事内容

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and in 2019 we invested 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The Global Service Support Organization (GSS) team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The GSS organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

• You will need to identify backend industries representing best market for our products. Utilized available resources to become familiar with key issues affecting the businesses needing our services and identifies potential customers with the characteristics and business need for our products.
• Paces the presentation, deals with business objections, and moves to the close in a timely manner. Closes the sale with good closing ratio while maintaining appropriate profit margins.
• Build and deepen customer coach relationships with, and bring to internal high level management team to support grow new business opportunity. Influence long-term strategic direction and serve as a business partner.
• Generating and developing business growth strategy, working collaboratively in matrix environment in order to optimize business results and open up opportunities at coverage accounts.
• Drive business forecast accurately and achieve strategic goals by leading customers through the entire business cycle.
• Manage account finance investments such as evaluation and tool final payment