Account Manager Aviatrix (ASIA based)

仕事内容

Welcome to Scorum, a vibrant and rapidly expanding IT product company that is making waves in the world of iGaming. Since our establishment in 2017, we have been on a thrilling journey, developing AI-powered high-load B2B products that are revolutionizing the industry.At Scorum, our products have garnered significant recognition and are in high demand in the international market. As we continue to flourish, our vision is to attract top-tier experts who are passionate about pushing boundaries and driving innovation.Joining our team means being part of a dynamic and forward-thinking company that combines the fast-paced nature of the iGaming industry with the revolutionary potential of cryptocurrenciesCurrently we are looking for an experienced Account Manager for our amazing product "Aviatrix".Crash game Aviatrix - there is a new game that has already proven mechanics called "instant crush. It’s very popular among players due to its simplicity and exciting gambling experience. Together with a unique B2B spread model and free transactions blockchain experience we hope to move Crypto adoption to the whole new level.???? Full-time???? Remote????????‍????Key Responsibilities

• Communication: communicate with partners, provide support, answer their questions, and resolve issues related to their accounts. Assist customers with technical inquiries, provide information about new products (releases) or promotions, and help resolve any problems that arise.
• Monitoring client activity: monitor clients’ activity on the platform. Analyze data on customer behavior, such as frequency of play, betting volumes, and winnings/losses. This helps them identify which clients may require additional support or be interested in new offers.
• Sales and customer retention: work on increasing and retaining customers. Offer personalized deals to partners, run promotional campaigns, or organize special events.
• Collaboration with other departments: cooperate with other departments within the company, such as marketing, design and finance team, integration management and technical support.

???? Expected skills

• 2+ years of experience as an Account Manager (in iGaming/Gambling industry) experience in casino games provider will be plus.
• Excellent communication and interpersonal skills. Results-oriented with strong attention to detail and highly organized.
• Ability to work effectively with cross-functional teams, building up a regional team and all levels of management, internally and externally.
• Excellent English verbal and written communication skills.
• Exceptional knowledge of digital platforms, including Hubspot, Jira, confluence.

CultureIn order to cultivate an environment that encourages productivity and empowers our team, we have minimized bureaucracy and maintain a flat company structure.We believe in the professionalism and responsibility of our colleagues, which is why we trust them to work independently without the need for time trackers. We understand that true excellence is driven by passion and dedication.Our values

• Stay flexible.
• Speak honestly.
• Increase expertise.
• Emit kindness.
• Play smart.
• Seize opportunities.

Benefits

• Remote work, online meetings are usually scheduled from 11 to 17.
• 21 working days of vacation.
• 5 personal days per year.
• Wellness Day — weekend every 4th Friday of the month.
• English speaking club.
• Additional language learning bonus €150 per month.
• 80% paid professional employee trainings.
• Medical compensation.
• €150 for the arrangement of the workplace.
• Partial compensation for sports activities.
• Bonuses for significant events and additional personal days if necessary.
• Offline and online company parties and team buildings.
• Well-being webinars and workshops.
• Provided tech equipment.

As the demand for crypto-based solutions continues to soar, we are dedicated to delivering exceptional products and services to our clients, pushing the boundaries of what is possible in this rapidly expanding market. Are you ready to embark on an exciting career journey?