Services Sales & Business Development Manager

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Description And RequirementsKey Objectives of Position:

• This position is responsible to drive Services Sales mainly Taiwan. This position will drive the portfolio demand through our Lenovo Sales team, Business Partners and through building win/win relationships with Service Providers/Partners.
• The role will be accountable to ensure accurate promotion and communication of the services offerings.
• The measure of success will be to meet the financial objectives by building and managing the business development and sales efforts in the assigned segment/s.

Day-To-Day Responsibilities:

• Enablement of Services Sales
• Develop, implement and manage programs that drive service sales.
• Assist in reviewing and compiling industry trends and competitive market position.
• Ensure the timely communication of Services price list and pricing tools.
• Coordinate with AP teams for the setup and maintenance of service part numbers.
• Attend Sales meetings and Business Partner /Service Partner meetings, prepare/provide an adequate and relevant updates on services sales performance and be an advocate to drive incremental revenue
• As required coordinate and deliver training and/or portfolio overview programs.
• Determine & coordinate monthly/quarterly offers.
• Actively engage with Parts & Billable Services vendors/partners to drive increased services revenue opportunities.
• Sales Support
• As requested, assist with coordinating quotations, providing details on service offerings, and maintaining central storage of quotations.
• Marketing Support
• Ensure distribution of supporting documents and updates are completed for all product launches.
• Internal & Partner Website maintenance.
• Provide support for regular promotions – planning and communications.
• Reporting
• Obtain required elements for weekly and monthly reviews.
• Co-ordinate/produce ad-hoc reports as required.
• Provide input/insight and suggested actions.

Be an active participant in improving business processes.Key Competencies Needed:

• Communication skills – ability to recognize challenges and communicate quickly and effectively.
• Great relationship-building skills.
• Proficient in Microsoft Office programs including Word, Excel, and PowerPoint.
• Excellent organizational skills must be a self-starter who has experience in managing multiple initiatives simultaneously, and a passion for a start-up-like environment.
• Ability to build effective virtual teams and drive results via others in a complex cross-functional organization
• Superior knowledge of PC technology, a keen focus on market trends and customer needs with exceptional analytical skills & financial acumen.
• Commitment and ownership of the role.
• Critical thinker (solve the right problem).
• Proven ability to build and turn disorder into highly repeatable processes
• Can work Independently

Team Involvement:

• AP Services Sales & Marketing Teams
• GM, Sales, Services, Marketing, Finance leaders & teams within the region.
• Work with Local and WW Services team to ensure accurate forecasting; own region forecast with sales.
• Work with the Pricing team to ensure profitable & competitive pricing, and feedback loops.
• Service delivery partners.

Key Performance Indicators / Metrics:

• Achievement of Revenue and PTI targets.
• Accuracy of SAP, Services Price List (SPL), Warranty Matrix or similar, Lenovo QuickPick, and any other communication regarding the services offering portfolio.
• Accuracy of the internal and external information material.
• Timely responses to inquiries.
• Any other metrics that may be identified by the Director – AP Services Sales and Marketing.

Career Development Opportunities:Services Sales and Marketing ManagerCandidate Pre-RequisitesPrevious Experience:

• Sales and operations experience
• Experience in solution & managed services selling
• Working directly with channel/customers
• Problem-solving skill base
• Working with WW teams

Qualifications:A diploma or degree, preferably in business management, marketing, or finance would be highly regarded.Style of Person who would fit into Team:Energetic/passionate – committed to performing and working in a start-up type environment (meaning - everything is not defined and laid out in a nice clean statement)