Replenishment Manager (Ordering and Customer Service)

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Career Description

Job Description

Lead the ordering process, conduct cost improvement, manage vendor performance, and respond for customer service.

• Provide ordering solution to fulfill customer request
• Lead the container optimization to maximize the cost benefit
• Monitor overall order to ship progress and ensure the schedule be on time
• Lead the communication and maintain the relationship with the service providers and vendors
• Lead team to tackle the pop-up operation issue and make timely decision
• Lead team members to accomplish the tasks. Coach and train up the capability of the team.
• Simplify the process and eliminate the non-necessary waste
• Conduct the analysis for performance gap, develop the action plan, and drive the correction
  

Qualification

• Leadership and communication skill
• Strategic thinking and problem solving skill
• Analysis and multitasking skill
• Project management skill
• Team player
• Able to work independently and adapt to the change
• Strong skill in MS office, Excel VBA capability is the plus
• Be fluent in both of English and Mandarin
• Proven experience on ordering management and customer service is required
• Proven experience on import/export management is required.
• Proven experience on people management is required
• Proven experience on cross function of supply chain is preferred.
  

Career Requirements