Regional Program Manager, Global Server Operations

Contenuto del lavoro

Minimum qualifications:

• Bachelor’s degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience
• 5 years of experience in managing warehousing, manufacturing, or supply chain operations
• Experience managing operations in multiple locations
• Ability to travel up to 30% of the time
  
  

Preferred qualifications:

• MBA, Master’s degree in a related field
• Project management certification or CSCMP
• Experience in quality control, inventory accuracy, safety, and security
• Experience in operations management, problem solving, and third-party logistics (3PL) vendors
• Ability to apply structured thinking and logic to your work and provide innovative solutions to challenges
• Effective analytical skills
  
  

About The Job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It’s your job to coordinate the players and keep them up to date on progress and deadlines.

Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.

The Server Operations team is responsible for monitoring the physical infrastructure behind Google’s search technology, Google apps, and Google Cloud.

As a Regional Program Manager, you will manage a team of Data Center Technicians, oversee the quality installation of server hardware and components, and take charge of complicated installations and troubleshooting. Your team will install, configure, test, troubleshoot, and maintain server hardware and software.

You and your team will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches, and networking protocols. You may lead small project teams on larger installations and develop project contingency plans.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google’s product portfolio possible. We’re proud to be our engineers’ engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

• Manage 3PL partners with associates on their teams dedicated to our account through account management, spend control, quarterly business reviews, metrics management, escalation management, etc.
• Manage and monitor Key Performance Indicators, vendor performance scorecards and develop business cases to support logistics changes and/or improvements.
• Create and manage significant annual services spend budgets.
• Drive alignment and prioritization of initiatives in a fast-paced and large-scale environment with many interdependencies.
• Create, lead, and support cross-functional company initiatives.
  
  

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .