Office Assistant / Receptionist

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About EMQ

EMQ is a financial technology company that enables businesses of every size to access real-time, affordable, and efficient cross-border payments in 170+ markets. Through our API-powered platform, we continue to simplify global payments for our customers and enable them to scale efficiently across multiple markets. Recognized as a Tech Pioneer by World Economic Forum and Top 100 Cross-Border Payment Companies by FXC Intelligence, EMQ remains committed to fostering a more sustainable world by making financial services more accessible and inclusive for everyone, everywhere. The company is currently licensed in Hong Kong, Singapore, Indonesia and registered as a Money Service Business in Canada. www.emq.com.

If you are seeking an opportunity to make a real difference in a company with a global reach and exciting financial services, come join us and grow with a team of people who will energize and inspire you!

Responsibilities

• Perform daily operational and administrative duties including answering phone calls, responding to emails, general enquiries, couriers, document dispatch, liaising with vendors, etc.
• Receptionist duties - maintaining reception area, greeting, welcoming and directing guests to appropriate personnel and meeting room.
• Monitor and order stationery supplies/ pantry supplies.
• Ensure office facilities/meeting rooms/all common areas are tidy & well maintained
• Handle incoming and outgoing mails and courier service.
• Provide administrative support to the HR team.
• Assist in the admin set up for new joiners - desk setup, access card application, etc.
• Coordinate with the IT department on office equipment needs for the teams.
• Assist in general office management - arranging courier (local and overseas), replenishing paper for the printer, ordering printer toner supplies, etc.
• Assist in various ad hoc projects for the office when required.
• To be seated at the receptionist desk.

Requirements

• Degree/Diploma or related disciplines; fluency in English is a must.
• At least 2-3 years’ experience in administrative role and coordination role, prior work experience at an MNC a strong plus.
• Strong coordination and communication skills
• Proficiency in Microsoft Office application (Excel, Word, PowerPoint), and able to use modern video conferencing (e.g. zoom, google meet, etc.)
• Dependable, can be relied upon to fulfill all job obligations with minimal supervision.
• Honest, works based on ethics and integrity. Ability to handle sensitive business data and other information with confidentiality and discretion
• Meticulous, attentive and careful in details and thorough in completing assigned duties.
• Cooperative, works well with all members of the organization and with 3rd parties.
• Professional, always maintain a positive and professional outlook.