Customer Service Co-op (Part-time)

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Description

Position at Samtec, Inc

Job Title

Customer Service (CO-OP)

Code

66-30-00-100-725

Summary/Objective

Essential Functions/ Responsibilities.

• Managing incoming calls and customer service inquiries
• Assist with placement/cancel of orders, refunds, or exchanges
• Ensures delivery of excellent customer service through accurate and fast processing of sales order
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Identifying and assessing customers’ needs to achieve satisfaction
• Work with customer service manager to ensure proper customer service is being delivered
  

“The responsibilities as defined are intended to serve as a general guideline for this position. Associates may be asked to perform additional tasks depending on strengths and capabilities.”

Required Experience

• Office (Word、Excel、Outlook)
  

Preferred Education

• Education: University students
  

Languages

English, Chinese

SAMTEC, Inc. is an Equal Opportunity Employer and committed to creating a diverse environment. All employment decisions at Samtec are based in business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, pregnancy or parental status, age, disability, sexual orientation, gender and/or gender identity/expression, marital status, past or present military service, family medical history or genetic information, or any other status protected by applicable laws.