IT Support Engineer (Taiwan)

Job content

Description

• 佈建公司IT環境，包含但不限於電腦軟硬體架設、電話桌機設定、IT相關問題解決與回報。
• 管理、升級與維護IT設備。提供軟硬體與網路相關支援。
• 跨部門協作，支援新人到職IT相關設定與解說。
• 提供清晰、即時、高品質的IT服務與解決方案予公司內外部人員和客戶，確保軟硬體運作順暢
• 協助維護資訊安全。評估可行方案，並提供完整資訊供總部與分部進行決策制定。
• 依據公司目標與指示，與外部廠商聯繫、溝通及協作，經營合作商關係，確保成果品質。
• 參與總部與分部相關專案，協助推動集團IT建設與服務品質。
  
  

Requirements

• 一年以上相關經驗，包含電腦相關軟硬體與網路環境架設、客戶服務等。
• 熟悉Windows 與 Microsoft office suite。可獨立進行常見公司內部IT 作業及問題判定與解決。
• 傑出的溝通(含書寫與口語表達)與客戶服務能力，確保內外部客戶滿意。
• 具備Microsoft Domain Environment (Active Directory, DHCP, DNS, Printer Management, File Share Management, Office365, VMware) 優先考量
  
  

Benefits

• Health Insurance (健保)
• Labor Insurance (勞保)
• Pension (勞退)
• Annual Leave (特別休假)
  
  

AMAX is a global leader in data center, open-architecture platforms, HPC, deep learning, application-tailored cloud and OEM server solutions designed towards the highest efficiency and optimal performance. Whether you are a Fortune 100 company seeking significant cost savings through better efficiency for your global data centers or a software startup seeking an experienced manufacturing partner to design and launch your flagship product, AMAX is your trusted solutions provider, delivering the results you need to meet your specific metrics for success.

The Team

We wouldn’t be successful without our passionate team of dedicated people. We are always searching for talented individuals to join the team. As a next-gen solution provider at the heart of Silicon Valley, AMAX employees benefit from a collaborative, fast-paced work environment that features access to the most cutting-edge technology in the IT world. AMAX offers an array of job positions for ambitious minds seeking the opportunity for intellectual and career growth.

For more information about AMAX and our history of award-winning leadership, see our accolades here.

Our Commitment

AMAX is an equal opportunity employer. We embrace diversity in our employee population. We provide equal opportunity to all qualified applicants for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.