(Global Marketing)Discord Community Manager for Viverse

Job content

Position: Community Manager/Moderator (Discord)

Looking for a Community Manager with experiences moderating Discord.

Key Responsibilities:

• Community Management: Manage VIVERSE’s Discord Server; monitor Discord channels and facilitate the community moderators. Keep internal and external informational resources up to date in an environment of rapid iteration. Work closely with the team to write and disseminate critical information about feature updates as well as bug-related issues as they arise.
• Community Building: Responsible for Discord moderation, on-platform events such as AMAs, and other activities to engage and connect with the broader Discord community. Onboard new users and ensure their continued engagement with VIVERSE while promoting a vibrant community culture on Discord.
• Customer Insights: Contribute ideas and effort to our brand, content, and community strategies. This individual will not be the point of contact for responding to individual customer complaints/inquiries, but will cluster them into trends for the team to understand
• Brand Awareness :Work closely with other VIVE Brands to produce exclusive contents and create a diverse creative community.
• Entrepreneurial mindset and ability to operate autonomously in an unstructured start-up environment

Qualifications

• Good command of English, strong written and verbal communication skills
• Knowledge and passion for NFT/Crypto, VR, DAOs and Web3
• Ability to maneuver social media tools to glean trends, statistics, and insights of other prominent NFT or DAOs
• Experience presenting data-driven community insights to team members
• Professionally represent the Company’s core values and mission when interacting with external parties
• Strong work ethic, and ability to work closely with, and collaborate effectively with other teams
• A global mindset: someone who has either worked internationally or had experience managing a global community
• A self-starter with experience using decentralized technologies, combined with some experience in customer success and marketing at an early stage software company