RSoft AE, Optical Solutions

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Description

This job opening is for an Applications Engineer (AE) on the customer support team of Synopsys’ Optical Solutions group, primarily supporting our RSoft Photonic Device Tools.

The Applicant Should Have

• Skills in the use of advanced photonic design tools (Synopsys preferred)
• A passion for photonic design and modeling
• An interest in helping engineers maximize the capabilities of Synopsys tools while resolving their most challenging and complex problems
• An interest in product development
• An ability to understand photonic engineering issues associated with new and advancing technology applications.

The applicant should enjoy interfacing equally well with customers, and the software development, sales, and product teams in a collaborative environment.

The description of duties below, particularly with respect to travel, will apply after the end of the COVID-19 lockdown. Until then, similar duties will apply, but will be conducted remotely.

The Primary Responsibilities Of The Position Include

• Proactively support Synopsys’ photonic customers with diverse complex technical questions, efficiently understanding, diagnosing, troubleshooting, and resolving issues in a customer environment
• Provide technical insight and direction to improve usability, applicability, and adoption of products, platforms, and solutions to meet customer business needs
• Develop and utilize technical material in a variety of ways, including at training sessions, webinars, customer visits, and user group meetings
• Partner with sales and customer account technical leaders to identify business challenges, develop effective technical solutions for new accounts, and increase utilization and retention of products at current accounts
  

The Applicant Should Possess The Following Qualifications

• A minimum 3 years of experience in integrated optics, photonics, photonic integrated circuits, or physics
• Master/Ph.D. degree in a technical discipline (Optics, Photonics Engineering, Physics, or Mathematics)
• Demonstrated ability to work on multiple concurrent projects and ability to work well in a team as well as independently
• Strong problem solving, troubleshooting, and organizational skills
• Ability to understand customer requirements and expectations of a commercial software package
• Willingness for international and domestic travel to support customer visits and other events
• Excellent written and verbal skills with the ability to communicate highly technical information to others concisely and effectively
• Business-level written and verbal communication skills in English is a plus

The Synopsys Optical Solutions Group provides design tools that model all aspects of light propagation. With intelligent, easy-to-use solutions and an expert support team anchored by optical engineers, Synopsys helps organizations deliver superior optics to market faster. Our innovative software packages include CODE V® imaging design software, LightTools® illumination design software, and the LucidShape® products for automotive lighting. We are integrated with RSoft™ Photonic Device Tools for streamlined, multi-domain co-simulations of nano-textured optical structures and diffraction analysis. We offer optical design services, with more than 5,500 completed projects in imaging, illumination, and optical systems engineering. And our optical measurement solutions give customers access to precision light scattering data for materials and media used in optical systems. Learn more at https://www.synopsys.com/optical-solutions.html .

At Synopsys, we’re at the heart of the innovations that change the way we work and play. Self-driving cars. Artificial Intelligence. The cloud. 5G. The Internet of Things. These breakthroughs are ushering in the Era of Smart Everything. And we’re powering it all with the world’s most advanced technologies for chip design and software security. If you share our passion for innovation, we want to meet you.

Inclusion and Diversity are important to us. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, military veteran status, or disability.