Event Manager

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You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Job Description:

This position is responsible for event marketing and management includes brainstorm, strategize and propose event concepts, activations and plans that are first to the market.

Key Responsibilities:

• Responsible for planning and executing both large and smaller scale events in a client centric and premium focused environment.
• Establish and maintain close relationship with internal and external stakeholders.
• Negotiate and partner with vendors/merchants to create best event opportunities to engage customers.
• Work independently on events from conception to reconciliation against best practice operating procedures; including pre-event organization, budget management, compliance approvals, onsite execution, staff/agency management, senior management liaison and post-event follow up.
• Event management (internal and external) requirements. Prepare and develop the event overview, onsite event briefing and post event sharing etc. This includes onsite support to efficiently execute the events and liaise with vendors/merchant partners on event requirements
• Measures the success of each event with the right metrics- keep track of CM behaviors, penetration and CM satisfaction.
• Proactively works with Product Managers and Relationship Managers to ensure our event is tailor-made, high quality and can create unique experience to our customers.
  
  

Qualification:

• University graduate or above. Master degree is preferred.
• At least 5~8 years experience in Event Marketing, luxury industry or financial sector will be a plus.
• Initiative, aggressive and able to work independently under target and deadline pressure.
• Strong communication skills both in oral and written Chinese and English
• Ability to build relationship and influence at all levels.
  
  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Why American Express?

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional cus tomer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.